BBB Accredited Business Profile



(800) 214-8929


19 years in business
126 E Constance Ave
Santa Barbara, CA 93105-3516
Fax Numbers
  • (805) 618-1557
Additional Phone Numbers
  • (805) 618-1572
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 03/22/2011
Business Started: 01/01/1998
Business Started Locally: 01/01/1998
Business Incorporated: 01/01/1998 in CA
Type of Entity
Business Management
  • Mr. Bruce Belfiore, CEO
  • Ms. Laura Jordan, Executive Services Manager
Contact Information
  • Principal: Mr. Bruce Belfiore, CEO
Business Category
  • Call Centers
  • Telemarketing Services
  • Training Programs

Alternate Business Names
  • The College of Call Center Excellence
  • College of Call Center Excellence
  • Benchmark Portal



BenchmarkPortal is the source for Contact Center best practices with Benchmarking, Education and Consulting services. Their mission is to help a business run a call center more efficiently and effectively. Benchmark Portal evolved from work at Purdue University's Center for Customer-Driven Quality and is licensed as the business entity to technically support data collection and to distribute the survey results to the customer-contact industry.

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Business Profile

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BBB reports on known significant government actions involving the business's marketplace conduct.

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