BBB Accredited Business Profile



(800) 214-8929


20 years in business
126 E Constance Ave
Santa Barbara, CA 93105-3516
Fax Numbers
  • (805) 618-1557
Additional Phone Numbers
  • (805) 618-1572
Additional Email Addresses
BBB File Opened: 03/22/2011
Business Started: 01/01/1998
Business Started Locally: 01/01/1998
Business Incorporated: 01/01/1998 in CA
Type of Entity
Contact Information
  • Principal: Mr. Bruce Belfiore, CEO
  • Customer Service: Ms. Laura Jordan, Executive Services Manager
Business Category
  • Call Center
  • Telemarketing Services
  • Training Program

Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • The College of Call Center Excellence
  • College of Call Center Excellence
  • Benchmark Portal
BBB accredited business



BenchmarkPortal is the source for Contact Center best practices with Benchmarking, Education and Consulting services. Their mission is to help a business run a call center more efficiently and effectively. Benchmark Portal evolved from work at Purdue University's Center for Customer-Driven Quality and is licensed as the business entity to technically support data collection and to distribute the survey results to the customer-contact industry.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

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