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Find a Location

Reed's Automotive has 1 locations, listed below.

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    Business ProfileforReed's Automotive

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/17/2017

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Reed's Automotive offers and provides full service automobile maintenance and repair from oil changes to major overhauls.

    Business Details

    Location of This Business
    57 Taylor Ct., Thousand Oaks, CA 91360-7469
    BBB File Opened:
    6/21/1999
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Started Locally:
    1/1/1996
    Accredited Since:
    10/17/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 284989 for this business, issued by Bureau of Automotive Repair

    These agencies may include:

    Bureau of Automotive Repair

    10949 North Maher Boulevard

    Rancho Cordova CA 95670

    (866) 860-8509

    http://www.bar.ca.gov/index.aspx

    Type of Entity:
    Partnership
    Alternate Business Name
    • John Williams
    • Reeds Automotive
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. John Williams, Owner/Operator
    • Mr. Donald Robison, Manager
    Contact Information

    Principal

    • Mr. John Williams, Owner/Operator

    Customer Contact

    • Mr. John Williams, Owner/Operator
    • Mr. Donald Robison, Manager
    Additional Contact Information

    Fax Numbers

    • (805) 374-9321
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/18/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I dropped off my car for an estimate on Monday, July 11, 2022. The check engine light was on, I told them that the car battery had issues but I explained my car tends to stall too. The Department of Rehabilitation is the third party that was going to be responsible for the costs. I called Redd's Automotive the next day to check up on my car, but they didn't get back to me until Wednesday and simply said that they were waiting to hear back from the DOR, I emailed the Department of Rehabilitation and my case worker called me back, M******** said it wasn't a big estimate and I said this sounds wrong, she claimed that all it needed was an oil change and battery replacement, and she said there was a third thing that she couldn't explain, something about the timing. I knew the battery wasn't that old, I called J*** from Reed's Automotive, I spoke with Brian and told him to save me all the parts that were going to be replaced including the battery. I made sure to call John on Thursday to tell him to save me the battery, I asked him when I could pick up my car, and he said on Friday no later than 10 am. I picked it up on Friday, July 15, 2022, at around 9:50 am, I got home. When I was ready to go out I checked my glove box, I noticed my registration missing. The next day on Saturday when I drove more I noticed the rearview mirror had been replaced, there's a blindspot, my boyfriend and father confirmed it. I also noticed on Friday the speakers was not the same, my music didn't sound the same, I noticed it yesterday too when I was driving with my dad. I cannot believe this happened to me, I sent a message to Marinelle from DOR, and I told her I was upset. I told her just because it's a cheap estimate doesn't mean you should trust them, I feel violated. I just recently found out I am pregnant. I was raped two months ago, and I have been more cautious about my activity, I want my original parts, please help. Please do a full-blown investigation of this business.
    Read More

    Customer Reviews

    0 Customer Reviews

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