In a business, a supportive person who is feeling undervalued or put on the spot could retreat, and possibly never reengage. An outgoing person may be creating all types of energy, but distracting many others. Do either of these styles sound familiar?
It’s important to understand that not every business, employee, or team is the same. But every business does have similar behavior styles. By learning about yourself and others, and how to identify different styles, you will help create platinum communication opportunities to help maximize your business.
In order to identify someone’s style, one tool often used is the DISC assessment tool. It helps many discover their own styles as well as others they will do business with.
The DISC behavior profile is used to describe the four major behavior styles. In sales, most high producers lean towards two of the four styles, but there are many exceptions to the rule. A highly driven individual in any style will have the ability to meet the dreams and goals they have set. Every style is valuable, and everyone has a little bit of each style.
As an Abelson DISC certified coach, I know there are 360 varieties to behavior profiles. In team reports, we can show in detail how each of the behaviors are different, and how they interact with each other.
Here are a few things to consider: First, your behavior, although somewhat similar to many, has its own uniqueness. Secondly, your response to any stimuli is directly related to your natural and adaptive behavior. This is true for the person you are interacting with as well. The energy you expend will be reflected in the assessment tool, and may help you discover how far away from your natural state you are operating.
Overall, for any business owner, understanding that not everyone is like you is key to discovering how people want to be communicated with. There is a golden rule which is still very valuable today - that says, “Treat others as you want to be treated.” But the platinum rule says, "Treat others as they want to be treated.” Understanding each other's styles helps create platinum communication opportunities.
In June Coach April will be presenting "Understanding DISC Behaviors to Connect With More Clients" at the Sacramento Better Business Bureau. She will be speaking and engaging audience about the DISC profiles - a behavior-based assessment profile to help business owners understand their adaptive and natural behaviors and grow their business with clients that feel valued and important. The event is free, but space is limited. Click here to register today.
By April Ballestero, Owner & Head Coach, One Light Ahead
Disclaimer: Views expressed on this Blog are those of the individual author and do not necessarily reflect the views of BBB Serving Northeast California.