This Business Is Not BBB Accredited

NeonSign.com

NeonSign.com

(866) 649-0731

NeonSign.com

13 years in business
325 Bellewood Ct
Lincoln, CA 95648-8278
Additional Phone Numbers
  • (916) 408-8645
  • (916) 209-8202
BBB File Opened: 09/13/2006
Business Started: 10/01/2003
Business Started Locally: 10/01/2003
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Eric Thorsen, Owner
  • Tami Thorson, Service Mgr
Business Category
  • Signs
  • Display Designers & Producers

Additional Information
  • The Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule requires that when a business advertises merchandise, it must have a reasonable basis for stating or implying that it can ship within a certain time. If it does not ma...
  • The Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule requires that when a business advertises merchandise, it must have a reasonable basis for stating or implying that it can ship within a certain time. If it does not make a shipment statement, it must have a reasonable basis for believing that it can ship within 30 days. If, after taking the customer’s order, the business finds that it cannot ship within the stated time frame or within 30 days, it must seek the customer’s consent to the delayed shipment.

    To learn more, please visit the Federal Trade Commission's website.

Products & Services
Neonsign.com provides a variety of neon signs and neon lights.
Alternate Business Names
  • Funhouse Collectibles Inc.

F

Advertising Review

On March 27, 2015 and April 3, 2015, BBB wrote to this business requesting that they modify the claims: "NeonSign.com is the only neon business to offer a lifetime warranty on the sign's transformer which normally is the only part to falter after years of use," and "Your custom neon sign will come with a lifetime warranty on the transformer and a guarantee of safe delivery," which appear on the business' website, www.neonsign.com. According to th... Read More

Alert

The Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule requires that when a business advertises merchandise, it must have a reasonable basis for stating or implying that it can ship within a certain time. If it does not make a shipment statement, it must have a reasonable basis for believing that it can ship within 30 days. If, after taking the customer’s order, the business finds that it cannot ship within the stated ... Read More

Alert

BBB files indicate this business has a pattern of complaints. See below for details.

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for NeonSign.com include:

  • 31 complaint(s) filed against business
  • Failure to respond to 27 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved
  • Advertising issues found by BBB

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

NeonSign.com

THIS BUSINESS IS NOT BBB ACCREDITED

NeonSign.com

Customer Review Rating:

100%

Composite Score: