This Business Is Not BBB Accredited

Student Financial Aid Services, Inc.

Student Financial Aid Services, Inc.

(800) 750-3446

Student Financial Aid Services, Inc.

Headquarters
9738 Lincoln Village Dr Ste 130
Sacramento, CA 95827-3380
BBB File Opened: 02/28/1994
Business Started: 01/01/1976
Business Incorporated: 02/28/2007 in DE
Type of Entity
Corporation
Business Management
  • Ms. Mary Fallon, Senior Director of Client Communications
Business Category
  • Scholarships & Financial Aid
Products & Services
For a one-time fee of $79.99, FAFSA.com offers personal assistance in completing, tracking, and submitting FAFSA applications. The company provides a disclaimer on their website indicating that they are not affiliated with the U.S. Department of Education or FAFSA.gov
Alternate Business Names
  • SFAS
  • S.F.A.S.
Refund & Exchange Policy: 
Fees, Payments, Billing and Cancellation - Full Terms of Service are available at http://www.fafsa.com/tou

The current fees payable to SFAS for your use of the Services are available at www.FAFSA.com/fafsa-services/pricing-packages ("Fees"). You agree to pay any Fees and any other charges incurred in connection with your use of the Services (including any applicable taxes, chargeback fees or bounced check fees) at the rates in effect when the charges were incurred. You agree to pay any Fees in accordance with one of our payment options as described at www.FAFSA.com/fafsa-services/pricing-packages or otherwise in accordance with any applicable payment plan. Except as otherwise specified, Fees will be billed prior to the provision of the Services by SFAS. You agree to pay all costs of collection of fees due to us, including legal fees, incurred by SFAS. Clients may select service level options that include automatic annual billing* and access to special discounted fees for services relating to future student aid applications. If you request one of these payment options, you expressly agree that we are authorized to charge you a discounted annual fee, any applicable tax, and any other charges you may incur in connection with your use of our Services. You will be notified at least 10 days in advance of any billing via an e-mail sent to the address you supplied upon registration. You will have the opportunity to opt out of additional billing. If your e-mail address changes, you are responsible for updating your account details in order to receive these notifications. The subsequent annual fees, as outlined in your chosen pricing package, will be billed as early as September of each year for the next year’s Services unless and until you advise us of your desire to cancel our Services. We reserve the right to cancel your service at our discretion, at any time, without notice to you. We will bill our Services to any credit or electronic check account that you provided to us in your account profile. We may also use commercially available services to update your credit card details.

*Please note that if there is another FAFSA application available for which you have not applied at the time of purchase, it is possible that you may be billed more than once in a calendar year.

For questions or to cancel our service, please call 866-514-5954.

Refund Policy: Effective as of June 17, 2009, if you notify us that you are not satisfied with the Services within seven (7) days of any billing of our Services, SFAS will issue you a refund of the Fees paid by you for such Services, less a service charge. The service charge will be $10.00 if your application has not been reviewed and submitted to ED or $35.00 if your application has already been reviewed and submitted to the ED. If for any reason the service charge is greater than the Fees paid by you for such Services, then SFAS will cancel the application with no refund due to you. We reserve the right to change our fees at any time. SFAS may change the fees and charges then in effect, or add new fees or charges, by giving you notice in advance. If you want to use a different credit card or there is a change in credit card validity or expiration date, you must follow the procedures outlined in the Privacy Policy for changing your personal information. You are responsible for any fees or charges incurred to access the Services through an Internet access provider or other third party service.

We reserve the right to terminate your account for any or no reason.

NR

Government Action

Student Financial Aid Services, Inc. - Consumer Financial Protection Bureau

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency.  If the matter is being appealed, it will be noted below:

On September 11, 2015 the Consumer Financial Protection Bureau (CFPB) filed a Stipulated Final Judgment and Order against Student Financial Aid Services, Inc. seeking 14.5 mill... Read More

Out of Business

According to information in BBB files, this business is no longer in business.

Alert

Company states that they are not taking on any new clients but prepaid customers can call (800) 750-3446 for any questions with their existing accounts.

Overview

For a one-time fee of $79.99, FAFSA.com offers personal assistance in completing, tracking, and submitting FAFSA applications. The company provides a disclaimer on their website indicating that they are not affiliated with the U.S. Department of Education or FAFSA.gov

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because it is out of business.


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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Student Financial Aid Services, Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

Student Financial Aid Services, Inc.

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