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          Find a Location

          RV's of Sacramento has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • RV's of Sacramento

              1051 El Camino Ave Sacramento, CA 95815-2516

            • RV's of Sacramento

              9501 E. Stockton BLVD Elk, CA 95624

            Business ProfileforRV's of Sacramento

            RV Dealers
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            RV's of Sacramento has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • RV's of Sacramento

                1051 El Camino Ave Sacramento, CA 95815-2516

              • RV's of Sacramento

                9501 E. Stockton BLVD Elk, CA 95624

              BBB File Opened:
              5/6/2009
              Years in Business:
              53
              Business Started:
              5/19/1970
              Date of New Ownership:
              3/7/2014
              Business Incorporated:
              3/3/2014
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 85913 for this business, issued by CA Department of Motor Vehicles- Occupational Licensing (DMV)

              These agencies may include:

              CA Department of Motor Vehicles- Occupational Licensing (DMV)

              8243 Demetre Ave

              Sacramento CA 95828

              (916) 229-3126

              https://dmv.ca.gov/wasapp/olinq2/

              BBB records show a license number of 276635 for this business, issued by CA Bureau of Automotive Repair- BAR

              These agencies may include:

              CA Bureau of Automotive Repair- BAR

              10949 North Mather Blvd

              Rancho Cordova CA 95670

              (800) 952-5210

              http://www.bar.ca.gov/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Woolard Enterprises, Inc.
              Business Management
              • Mr. Cliff Woolard, CEO
              • Ms. Janice Woolard, Secretary/Treasurer
              Contact Information

              Principal

              • Mr. Cliff Woolard, CEO
              • Ms. Janice Woolard, Secretary/Treasurer

              Customer Contact

              • Mr. Cliff Woolard, CEO
              Additional Contact Information

              Fax Numbers

              • (916) 979-5471
                Primary Fax

              Phone Numbers

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/22/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              My *********** purchased a $35,000 travel trailer from this business in May of this year. When we signed for the trailer the finance department pushed that we purchase an extended warranty. At that time we thought it was a good idea & went with it. The very next day we decided that we did not need the extended warranty & called RVS of Sacramento for weeks requesting that the warranty be canceled and we be credited. We left messages with the sales department as finance never called back . No one ever called us back. We proceeded to contact the third party who actually owns the extended warranty 45ish days after purchase and they had no record of our warranty. I provided them with our reference number that was provided at signing and nothing had been received by RVS of Sacramento at that point. We had already made a payment on the trailer and therefore paid for the warranty. It took over 2 months for RVs of Sacramento to send our paperwork into the insurance company. An expense that RVS of Sacramento charges is a walk through fee of over $1,000. When we went to pick up our trailer the woman who did the walk through was not educated about travel trailers . The only thing they provided for the fee was propane bottles and a battery which values at less than $150.00 total. When we paid the deposit for the trailer which was a week prior to pick up we notated with the company the issues with the trailer and they assured us it would be fixed but most went unfixed. Labor Day weekend we went on a trip to Santa **** and were hooked up to city water for 3 days. When we went to leave we noticed that the underbelly of the trailer was full of water. We went under the trailer and took photos and videos and sent them to RVs of Sacramento requesting an appointment. after several days w/o response we called & pushed for an appointment. They refused to recreate the event by staying hooked up to water for the amount of time we were they also made us pay the diagnostic fee.

              Customer Reviews

              6 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Robert E

              1 star

              10/15/2022

              Purchased a brand new Jayco travel trailer two and a half months ago with this dealership. When purchasing, the finance manager was trying to rob us in a higher interest rate. After letting him know we would call the credit union ourselves, he told us he would talk to them himself. Found out they make money off extra interest rates. We got the rate we wanted. Trailer has had roof problems since our first trip. ****** the service manager and **** the service advisor telling us we would have to pay for the tear down. Its under warranty. I have video of the roof liner lifting up coming from Tahoe. They both stated they need to pay our mechanics and warranty does not pay enough. After telling them I would call ***** myself they agreed to do it under warranty. No communication at all from these guys for weeks. I finally got a hold of **** and he advised it was ready to go. I went to pick up my trailer and they both proceeded to tell me that couldnt find the problem by blowing 55 psi of air through a air nozzle. These guys are stupid and not well trained. The trailer is being towed at 55mph and the wind gravity is much stronger. I went on another trip and CHP pulled me over. The liner is now worse and have holes due to the staples poking out of the wood. The roof needs to be fixed for sure. Called and called and called. One week I finally got a hold of them again. Took it in yesterday and **** and ****** refused to take it and told me to call ***** to get a new trailer. These guys are horrible. I called Jayco to file a complaint against their certified dealer. I sent Jayco my videos. I am now taking it to a dealer in Manteca. So much better customer service there. Nice people and helped me right away. I would never recommend these guys for purchasing or service. High turn over rate of employees, new ones all the time and old ones gone. A bunch of techs who dont know anything. They couldnt even get my weigh distribution hitch in right. It fell apart 3 t

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