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Find a Location

A & J Property Management has 1 locations, listed below.

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    Business ProfileforA & J Property Management

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/17/2011

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    A & J Property Management offer real estate and property management services. 

    Products & Services

    A & J Property Management specializes in property management services for residential and commercial consumers.

    Business Details

    Location of This Business
    4826 El Camino Ave, Carmichael, CA 95608-4905
    BBB File Opened:
    1/6/2011
    Years in Business:
    14
    Business Started:
    1/1/2010
    Accredited Since:
    3/17/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    5
    Alternate Business Name
    • Abbey Jacob Property Management
    Business Management
    • Ms. Erica Torrez, Broker
    Contact Information

    Principal

    • Ms. Erica Torrez, Broker

    Customer Contact

    • Ms. Erica Torrez, Broker

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    A&J has completely failed to properly address a noisy tenant that is my neighbor at a property managed by A&J. This has been one of the worst experiences I've ever had in being a renter. For ten months now the noisy tenant has been making noise day and night (the tenant is actually typically awake all night into the morning and sleeps during the day). Ten months. Visitors at all hours of the day and night, blasting music at 2AM, banging on the wall between our apartments, sitting directly next to the wall between our apartments for hours and hours talking and laughing and having *** such that the noise can be heard in my apartment day and night, and so on. I have filed numerous complaints with A&J. In all of 2023, over seven months of complaints, A&J contacted me about the complaints zero times - that's right, absolutely no communication with me in response to my complaints for seven months. I have had and still have severe anxiety from all the disruption and I have missed several days of work due to sleep disruption. ********** law entitles me to "quiet enjoyment" of my apartment and requires landlords/property managers to properly resolve noisy tenants that interfere with other tenants' legal right to quiet enjoyment. A&J has failed to do this. Noise violation after noise violation by the other tenant for ten months now and A&J has not made the tenant move out. It's completely unbelievable to me.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Deanna L

    1 star

    06/09/2022

    ***** is an incompetent charlatan who was fired from her own mother's management company, ******* Properties.There is no "working w/ *****". Working w/ ***** is like working w/ a narcissist. You will receive Double Speak, be gaslit, receive threats, endless excuses, Future Fakes, and more. Make sure you have enough in your savings to pay rent three times in one month after ***** loses your check -yes, A&J Properties (owned by *****) still doesn't have direct deposit even though it was invented FORTY-SEVEN YEARS AGO - b/c she won't even know she's lost your check for months! ***** lost my February rent check and didn't inform me until mid-April! We were three weeks into April when she contacted me claiming I hadn't paid rent for that month. When she, eventually, checked her records, she realized two rent payments were missing. SHE LOST MY FEBRUARY CHECK, TOO!! I had to reissue two checks in April then pay rent AGAIN two weeks later for May!Don't come to her with a complaint about a problem tenant. She will side with the drug dealing, problem maker like a defensive girlfriend and rat you out to the person you're trying to file a complaint about. Then she'll gaslight you, use doublespeak and other manipulative tactics in a feeble attempt to make you out as the problem.Also, be prepared to have plastic bags of human f**** left to rot on the property for months on end. Our, literal, bag of c*** has been festering in the corner since Easter! The garbage is constantly overflowing and the laundry room is always a mess.

    Local BBB

    BBB of Northeast California

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