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Find a Location

Trademark Pool and Spa has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTrademark Pool and Spa

    Pool Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/17/2013

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Trademark Pool and Spa offers swimming pool services.

    Business Details

    Location of This Business
    5492 Pirrone Rd Ste A, Salida, CA 95368-8202
    BBB File Opened:
    1/17/2007
    Years in Business:
    18
    Business Started:
    1/31/2006
    Business Incorporated:
    1/14/2016
    Accredited Since:
    10/17/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 952093 for this business, issued by Contractor's State License Board. The expiration date of this license is 11/30/2024.

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Trademark Pool & Spa
    Business Management
    • Mrs. Julie Wampler, Secretary
    • Mr. Mark Wampler, Owner
    Contact Information

    Principal

    • Mr. Mark Wampler, Owner

    Customer Contact

    • Mr. Mark Wampler, Owner
    Additional Contact Information

    Fax Numbers

    • (209) 545-4484
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The Pool contractor (Trademark) was supposed to be done in November 2021 with completion of the project. The contractor was not done until late February 2022, the contract stipulated that six months was a maximum, however it took almost 10 months. When I asked where the drains ran, the project manager for the company told me to put a hose in the drain and figure it out. I obviously wouldve called him if I had saw the water coming out somewhere in the front yard.The workers left my back yard a complete mess, not only every time they worked, The day before Thanksgiving they had tamales that they left in the pool pit. My Dogs ended up getting into these tamales and spreading them all over my backyard. One of the workers stole my personal shovel although after talking with the company they did replace the shovel. They did not put the fencing back right and on a windy day, two of my fence panels fell down and my dogs got out. Luckily I was able to get both of my dogs. From there on out I had to personally reinforce my fence after each day they worked. The cleaner they gave to me (pool sweep) which was included in the $58,000 spent, was a older model that continues to break I asked if they could please provide me with a newer model as that one has been discontinued and they told me no. When I called to complain I am never transferred to anybody that can help me and nobody ever returns my phone calls; this is even though I have a one-year warranty on my pool. I think the minimum I should get for all of these issues is a newer model pool sweep.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mario C

    1 star

    06/18/2023

    Trademark damaged our pool deck and after much discussions they said they would repair the sections. They applied a material that does not come close to matching the existing stain and I will need to redo the entire pool deck. They refuse to accept the damages and repair it correctly.

    Local BBB

    BBB of Northeast California

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