BBB Accredited Business Profile

Chloe Cole

Chloe Cole

(209) 815-9663

Chloe Cole

10 years in business
1256 W Lathrop Rd Ste 150
Manteca, CA 95336-9671
BBB File Opened: 02/07/2012
Business Started: 06/25/2007
Type of Entity
Sole Proprietorship
Business Management
  • Ms. Mae Landreth, Owner
Business Category
  • Pet Shops
Additional Information
  • Our goal is simply to provide the best products and service to our customers.  We take great pride in our company, our commitment to customer service and our products.  Our online pet boutique is designed to provide you with a safe and secu...
  • Our goal is simply to provide the best products and service to our customers.  We take great pride in our company, our commitment to customer service and our products.  Our online pet boutique is designed to provide you with a safe and secure environment to browse our product catalog.  We respect your privacy and we will never share or sell your information to anyone. We invite you to browse through our pet boutique online and shop with confidence. You may create an account with us if you like, or shop as a guest. Either way, your shopping cart will be active until you leave the store.

Products & Services
We select products from designers whose construction and material standards are fashionable and durable. We offer apparel and accessories suited for every dog's lifestyle, that include dresses, hoodies, collars, jewelry, bowls, toys and carriers.
Alternate Business Names
  • Chloe Cole Pet Couture
Refund & Exchange Policy: 
CONSUMER AGREEMENT

Return Policy:
We guarantee your satisfaction. If you are not 100% satisfied with your purchase, simply return it to us in its original unused condition within 7 days of receipt for merchandise exchange or store credit. Please call 209-815-9663 for a return confirmation number.

Store Credits will not include the shipping and handling costs. We reserve the right to determine if a product is in used or non-saleable condition. Special Value (i.e. sale or clearance items), treats and other perishables are final sale. One exchange per unused item is permitted. Second and subsequent exchanges will incur a $5 charge per item. Order add-ons cannot be accepted and will need to be placed separately.

"Custom" and "Special Order" items cannot be exchanged or returned. Please note details within each item's description.

Custom Orders / Availability:
Please note that some of our designs are custom-made. This means that the item was created specifically for your pet based on the size information you have provided to us. For this reason, custom orders may not be exchanged, returned or refunded. We do not keep stock on all items available. If in stock, we will ship your order immediately. Other times orders may need to be shipped directly from the manufacturer. Therefore, items may take up to approximately 2 - 4 weeks to ship

Shipping Policy:
Many of Chloe Cole items are shipped to you directly from the manufacturer. For this reason, please allow 2 to 4 weeks for delivery. Any items that are currently in stock will be shipped immediately. The preferred carriers of Chloe Cole are UPS and US Priority Mail. Tracking numbers are available upon request. For tracking information, please call us at (209) 815-9663.
BBB accredited business

A+

Overview

Chloe Cole is an online pet boutique created to provide products for your dog & cat family members. We guarantee customer satisfaction in product and service. Ninety percent of Chloe Cole products are made in the USA and are always cruelty free.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

M: 9:00 AM-5:00 PM
T: 9:00 AM-5:00 PM
W: 9:00 AM-5:00 PM
Th: 9:00 AM-5:00 PM
F: 9:00 AM-5:00 PM
S: 9:00 AM-5:00 PM
Su: Closed

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BBB reports on known significant government actions involving the business's marketplace conduct.
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Chloe Cole

Chloe Cole

BBB ACCREDITATION SINCE 02/16/2012

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