BBB Accredited Business Profile

Chloe Cole

Chloe Cole

(209) 815-9663

Chloe Cole

10 years in business
1256 W Lathrop Rd Ste 150
Manteca, CA 95336-9671
Additional Website Addresses
BBB File Opened: 02/07/2012
Business Started: 06/25/2007
Type of Entity
Sole Proprietorship
Business Management
  • Ms. Mae Landreth, Owner
Business Category
  • Pet Shops
Additional Information
  • Our goal is simply to provide the best products and service to our customers.  We take great pride in our company, our commitment to customer service and our products.  Our online pet boutique is designed to provide you with a safe and secu...
  • Our goal is simply to provide the best products and service to our customers.  We take great pride in our company, our commitment to customer service and our products.  Our online pet boutique is designed to provide you with a safe and secure environment to browse our product catalog.  We respect your privacy and we will never share or sell your information to anyone. We invite you to browse through our pet boutique online and shop with confidence. You may create an account with us if you like, or shop as a guest. Either way, your shopping cart will be active until you leave the store.

Products & Services
We select products from designers whose construction and material standards are fashionable and durable. We offer apparel and accessories suited for every dog's lifestyle, that include dresses, hoodies, collars, jewelry, bowls, toys and carriers.
Service Area
We service the following area(s): California
Alternate Business Names
  • Chloe Cole Pet Couture
Methods of Payment
  • Payments
    You may purchase merchandise from this Web site by using any one of the payment options listed at the bottom of the website.  Chloe Cole Pet Couture reserves the right to change its payment procedures at any time without prior notice to you. Your payment is secure and credit information is not visible to anyone except the merchant bank. Chloe Cole Pet Couture cannot view any credit information.

    Security
    We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

    Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment


Refund & Exchange Policy: 

Returns 
We guarantee your satisfaction.  If you are not 100% satisfied with your purchase, simply return it to us in its original unused condition within 7 days of receipt for merchandise exchange or store credit.  Store Credits will not include the shipping and handling costs. Custom orders may not be returned, but we offer assistance with each custom order. We will contact you before processing your custom order.

We reserve the right to determine if a product is in used or non-salable condition.  Special Value (i.e. sale or clearance items), treats and other perishables are final sale.  For pet health reasons, shoes cannot be returned. We will be happy to help you choose the correct size. 

Please call 209-815-9663 for a return confirmation number. You may also email us for a return confirmation number. 
Non-returnable “Custom” and “Special Order” items cannot be exchanged or returned.  Please note details within each item’s description.  One exchange per item is permitted on non-custom orders.  Second and subsequent exchanges will incur a $5 charge per item.  Order add-ons cannot be accepted and will need to be placed separately if the original order has been processed. 

Policy: Our policy is in place to protect all pets.
* Items must be in original sellable condition and have all original tags and packaging.
* Items must be clean and have no pet hair.
* Items returned within 7 days of purchase may be refunded via store credit or the original payment method.
* Items returned in new condition after 7 days will be refunded with a store credit only.
* Food, treats, supplements, shoes and custom orders are non-refundable.
* Some holiday items, treats or customized orders cannot be returned.

We want you to be completely satisfied. We will always contact you for each custom order to ensure you have exactly what you want. If you have a question before placing an order, you may also email us. We will be happy to assist you.


BBB accredited business

A+

Overview

Chloe Cole Pet Couture is created to provide premium pet products for your dog, cat and other small animal family members.  Our luxury online pet boutique strives to give you and your pampered pets the high-end pet designs you have been looking for. We are an upscale pet boutique specializing in designer pet clothes, unique pet accessories, and gifts for dogs, cats, small critters and their humans.
We select products from socially responsible pet designers whose construction and material standards are superior, attractive and durable.  We guarantee customer satisfaction in product and service.  Many of Chloe Cole products are made in the USA and cruelty free.
Our products come from designers that are world-renowned and popular with celebrity dogs and cats . We offer elegant lines of pet apparel and accessories suited for every lifestyle, which include couture dog dresses, bamboo dog collars, modern cat furniture, catnip toys, pet strollers, luxury dog grooming products, coconut dog treats, custom jewelry, porcelain bowls and more.
Our goal is simply to provide the best products and service to our customers.  We take great pride in our company, our commitment to customer service and our products.  Our online pet boutique is designed to provide you with a safe and secure environment to browse our product catalog.  We respect your privacy and we will never share or sell your information to anyone. At Chloe Cole Pet Couture we strive to give you and your pampered pet the high-end pet designs you’ve been looking for. Shop our pet boutique online today!


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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

M: 9:00 AM-5:00 PM
T: 9:00 AM-5:00 PM
W: 9:00 AM-5:00 PM
Th: 9:00 AM-5:00 PM
F: 9:00 AM-5:00 PM
S: 9:00 AM-5:00 PM
Su: Closed

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Chloe Cole

Chloe Cole

BBB ACCREDITATION SINCE 02/16/2012

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