Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Lake Appliance Repair has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLake Appliance Repair

    Major Appliance Services

    At-a-glance

    Customer Reviews

    1.07/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Lake Appliance Repair provides affordable quality service and repair on most makes and models of major home appliances.

    Products & Services

    We can repair your dishwasher, refrigerator, freezer, ice maker, microwave, wine cooler, washer, dryer, oven, stove, range, and more! Brands include Amana, Thermador, Bosch, Jenn-Air, DCS, Fisher & Paykel, LG Electronics, Sub Zero, Viking, and more!

    Business Details

    Location of This Business
    8146 Greenback Ln Ste 102, Fair Oaks, CA 95628-2551
    BBB File Opened:
    11/13/2006
    Years in Business:
    19
    Business Started:
    1/15/2005
    Business Started Locally:
    1/15/2005
    Business Incorporated:
    2/7/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 45035 for this business, issued by Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

    These agencies may include:

    Bureau of Electronic and Appliance Repair, Home Furnishings and Thermal Insulation

    4244 S Market Ct Ste D

    Sacramento CA 95834

    (916) 999-2041

    http://www.bhfti.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Folsom Lake Appliance, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    9:00 AM - 1:00 PM
    Su:
    Closed
    Business Management
    • Mr. Scott McConnell, President
    • Mrs. Krystle McConnell, General Manager
    Contact Information

    Principal

    • Mr. Scott McConnell, President

    Customer Contact

    • Mrs. Krystle McConnell, General Manager

    Customer Complaints

    20 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a oven from *********** It had some issue later with the display and its has been less then 3 month so its under warranty. They sent a technician and he came out to my house 8am with an rude attitude. Open the oven and said will contact us back. ***** later there was no contact from them so we contact them and they told us theres nothing they can do because of infestation. We do not have a infestation and they didnt even notified us. The technician was just a lazy grump guy that didnt want to work
    Read More

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lenny B

    1 star

    01/31/2024

    I had a horrible enduring squeaking that went on in my very nice Maytag Washing machine. I had an extended warranty and they sent out Lake Appliance Repair. OMG!!!!! The guy called after my appointment time of a 4-hour window was exhausted only to tell me he would be late.When he arrived he was not pleasant and only complained about his last service call and the bad customer contact. RED FLAG #2 He began to work on my machine and accused me of overloading my machine and told me a part appeared to be broken. (I live alone and rarely fill my washing machine to even make it worth DOING A LOAD OF LAUNDRY). I told him EXACTLY when the horrid squeaking would go on and he said HE COULDNT WAIT for that cycle (approx. ***** minutes) and said for me to just call back if the noise was still present. I gave him a tip since he replaced a part, and after he left I quickly ran some rags through a wash cycle, only to find the HORRID SQUEAKING CONTINUED THROUGH THE ENTIRE CYCLE. I called the company back since there were 4-5 hours left in the Technicians work day and the company said that I would have to call the warranty company and have them open a NEW SERVICE TICKET FOR A LATER TIME. When I insisted that the technician did not even fix my problem in the FIRST SERVICE TICKETthey said they couldnt change the procedure! Now I am soooooo mad beyond words. Even when I explained that I would have to take more time off without pay, they did not care. But I am CERTAIN THAT THEY ARE MAKING MORE MONEY FOR THE NEXT SERVICE CALL JUST IN THE RESPONSE TO START. I made a new appointment with my Maytag *************** and DEMANDED that I not have LAKE APPLIANCE REPAIR come back to do my service as it was a miserable and extremely disappointing company with NO CUSTOMER SERVICE. If my technician did NOT HAVE TIME TO WITNESS MY WASHING MACHINE, HOW ON EARTH CAN HE FIX THE *** GONE THING? Oh he said he was only on the job for 4 MONTHS.

    Local BBB

    BBB of Northeast California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.