This Business Is Not BBB Accredited

Citizens Auto Finance

Citizens Auto Finance

(800) 922-9999

Citizens Auto Finance

29 years in business
PO Box 255587
Sacramento, CA 95865-5587
Additional Phone Numbers
  • (877) 265-3278
BBB File Opened: 12/30/2009
Business Started: 01/01/1988
Business Started Locally: 01/01/1988
Type of Entity
Corporation
Business Management
  • Ms. Ellen Alemany, President
  • Ms. Susan Brown, Office of the Chairman
  • Ms. Lorissa Harris, Operations Analyst
Business Category
  • Loans
Alternate Business Names
  • RBS Citizens, NA
  • Citizens Bank
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

NR

Government Action

Consumer Financial Protection Bureau - RBS Citizens, N.A.

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On August 11, 2015 the Consumer Financial Protection Bureau (CFPB) announced a consent order with RBS Citizens Bank, N.A. (now known as Citizens Bank, N.A.) and determined that the business pro... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Citizens Auto Finance

This Business Is Not BBB Accredited

Citizens Auto Finance