BBB Accredited Business Profile

ID Card Group

ID Card Group

(877) 868-0012

ID Card Group

14 years in business
3410 Industrial Blvd Ste 105
W Sacramento, CA 95691-5005
Additional Phone Numbers
  • (916) 290-5170
Additional Email Addresses
BBB File Opened: 05/20/2009
Business Started: 01/01/2003
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Jim House, Owner
Business Category
  • Identification Equipment & Supplies
  • Badges - Manufacturer Supplies
  • Identification Card Service
  • Office Supplies

Products & Services
ID Card Group is an online supplier of ID card printers supplies and accessories including badge holders, badge reels, id
Refund & Exchange Policy: 
To prevent any dissatisfaction or returns ID Card Group offers free sales support to ensure you are getting the product you desire. Please contact us at  (877) 868-0012 or with any questions you may have.

ID Card Group offers a 30-day return policy on selected items based on manufacturer return
policies. All returns require a Return Merchandise Authorization (RMA). To make a return, please contact us for an authorization (RMA); we would be happy to assist you.

All products returned MUST be 100% complete:

    - Contain ALL original boxes and packing materials
    - Have original UPC codes on the manufacturer boxes
    - Contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.

ID Card Group does not accept returns on any of the following:

    - Custom Order Items
    - Printers
    - ID Systems
    - Access Control products
    - Opened Software
    - Opened Ribbons
    - Opened Accessories

All orders are subject to a 20% restocking/processing fee.

Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to ID Card Group on returned items, and ID Card Group will pay the shipping charges on the replacement or exchange item(s) going back. If you received free shipping on your purchased item(s), the original shipping charge will be deducted from your credit when an item is returned.

ID Card Group recommends you fully insure your return shipment in the case it is lost or damaged. (For your protection use a carrier that can provide you with proof of delivery for your protection.) Returns without an authorization (RMA) will not be accepted.

ID Card Group

ID Card Group


Customer Review Rating:


Composite Score: