BBB Accredited Business Profile

ID Card Group

ID Card Group

(877) 868-0012

ID Card Group

14 years in business
3410 Industrial Blvd Ste 105
W Sacramento, CA 95691-5005
Additional Phone Numbers
  • (916) 290-5170
Additional Email Addresses
  • sales@idcardgroup.com
BBB File Opened: 05/20/2009
Business Started: 01/01/2003
Type of Entity
Sole Proprietorship
Business Management
  • Mr. Jim House, Owner
Business Category
  • Identification Equipment & Supplies
  • Badges - Manufacturer Supplies
  • Identification Card Service
  • Office Supplies

Products & Services
ID Card Group is an online supplier of ID card printers supplies and accessories including badge holders, badge reels, id
Refund & Exchange Policy: 
To prevent any dissatisfaction or returns ID Card Group offers free sales support to ensure you are getting the product you desire. Please contact us at  (877) 868-0012 or sales@idcardgroup.com with any questions you may have.

ID Card Group offers a 30-day return policy on selected items based on manufacturer return
policies. All returns require a Return Merchandise Authorization (RMA). To make a return, please contact us for an authorization (RMA); we would be happy to assist you.

All products returned MUST be 100% complete:

    - Contain ALL original boxes and packing materials
    - Have original UPC codes on the manufacturer boxes
    - Contain all manuals, blank warranty cards and other accessories and documentation provided by the manufacturer.

ID Card Group does not accept returns on any of the following:

    - Custom Order Items
    - Printers
    - ID Systems
    - Access Control products
    - Opened Software
    - Opened Ribbons
    - Opened Accessories

All orders are subject to a 20% restocking/processing fee.

Original shipping charges are not refunded on returned items. Customers are responsible for all shipping charges back to ID Card Group on returned items, and ID Card Group will pay the shipping charges on the replacement or exchange item(s) going back. If you received free shipping on your purchased item(s), the original shipping charge will be deducted from your credit when an item is returned.

ID Card Group recommends you fully insure your return shipment in the case it is lost or damaged. (For your protection use a carrier that can provide you with proof of delivery for your protection.) Returns without an authorization (RMA) will not be accepted.
BBB accredited business

A+

Overview

ID Card Group offers a full line of ID card equipment, supplies, and accessories at best prices guaranteed:

    - Identification and access control products
    - Promotional products for loyalty or membership programs
    - Gift, payment, or phone cards
    - Complete photo ID systems and starter kits

Industries such as business, schools, government, military, law enforcement, healthcare, gaming, hospitality, trade shows/conventions, sports & entertainment and more choose ID Card Group for its selection, expert service, and low price guarantee.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

M: 8:00 AM-5:00 PM
T: 8:00 AM-5:00 PM
W: 8:00 AM-5:00 PM
Th: 8:00 AM-5:00 PM
F: 8:00 AM-5:00 PM
S: 8:00 AM-5:00 PM
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

ID Card Group

ID Card Group

BBB ACCREDITED SINCE 05/21/2009

Customer Review Rating:

100%

Composite Score: