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Find a Location

Heritage Oaks Hospital has 1 locations, listed below.

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    Business ProfileforHeritage Oaks Hospital

    Hospital

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4250 Auburn Blvd, Sacramento, CA 95841-4164
    BBB File Opened:
    4/15/1991
    Years in Business:
    33
    Business Started:
    4/15/1991
    Business Started Locally:
    4/15/1991
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of HSP 50483 for this business, issued by Board of Pharmacy

    These agencies may include:

    Board of Pharmacy

    1625 N Market Blvd, N219

    Sacramento CA 95834

    (916) 574-7900

    Fax: (916) 5748618

    http://www.pharmacy.ca.gov/

    Business Management
    • Mr. Shawn Silva, CEO
    • Dr. Leonard V Barley
    Contact Information

    Principal

    • Dr. Leonard V Barley

    Customer Contact

    • Dr. Leonard V Barley

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/22/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Heritage Oaks Hospital referred my account to a ****************** called **************************************. with phone number **************. The issue was that during the date of service, which is August 31st of 2020, I had two insurance companies. My primary insurance was ****** Permanente and my secondary insurance was ****************** Apparently, Heritage Oaks Hospital tried billing both insurance companies once separately but never attempted to do it the way I was told by ***************** it had to be done. I was told by ***************** that they would pay in full if the **** was submitted to ****** Permanente first and even though we knew beforehand that ****** would deny it and won't pay, once the hospital had the evidence that they tried billing ****** first, then they could submit the **** along with the evidence of billing ****** again to ***************** and if it was done this way, ***************** would pay in full. I see many other doctors and health care providers and they were able to get paid this way. Unfortunately at the hospital and the collections agency nobody is willing to cooperate with me to try to ********************* first and then ****************** They basically say that they cannot do it and won't do it.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anna B

    1 star

    10/11/2023

    I read the positive reviews on this place and I'm thinking these people are employees of this place. The One star reviews are more accurate. I stopped in to this place to talk to someone about my depression. After something of a lengthy **nversation, I was put on a ***** hold with the claim that I was entertaining suicidal ideologies (which was not true at all and I had even said I didn't have any thoughts of hurting myself or anyone else). All of my personal belongings were taken away from me so I was not able to call my family or my husband to let anyone know where I was at. I attempted to call police to tell them I was being held there against my will and one of the workers ran out of her office area to shut off all of the phones in the upstairs area. All doors were locked and a group of us were caged in like animals. At the end of my stay, I read the Dr.'s diagnosis which was that I am "grossly ill" and my right to carry has been taken away. This is bad news for me because I work in Security and have been turned down / disqualified for positions with **** and the ********** ***** During my first stay, the head office person threatened to not feed the patients because they became angry saying they wanted out of there and one woman in particular who was pregnant had not been receiving medical care the entire time I was there and she was ** mplaining of being in pain. It wasn't until I adised her that she **uld see any physician she wanted if they weren't going to care for her. That's when a "Dr." came in to see her.Not only did this place put an unwarranted ***** hold on me, lock me up, and diagnose me in**rrectly,, but they also took away my livlihood by restricting my career.

    Local BBB

    BBB of Northeast California

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