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      Country
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          Find a Location

          Ray O Cook Company has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Ray O Cook Company

              889 Riverside Ave Ste C Roseville, CA 95678-4385

              BBB Accredited Business
            • Ray O Cook Company

              P O BOX 550 Lincoln, CA 95648

              BBB Accredited Business

            Business ProfileforRay O Cook Company

            Residential Air Conditioning Contractors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.9/5stars

            Average of 155 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/21/2006

            Years in Business: 77

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            Ray O.Cook Heating & Air specialize in heating & air conditioning services for residential and commercial consumers.

            Business Details

            This is a multi-location business.

            Find a Location

            Ray O Cook Company has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Ray O Cook Company

                889 Riverside Ave Ste C Roseville, CA 95678-4385

                BBB Accredited Business
              • Ray O Cook Company

                P O BOX 550 Lincoln, CA 95648

                BBB Accredited Business
              BBB File Opened:
              1/19/1990
              Years in Business:
              77
              Business Started:
              1/1/1947
              Accredited Since:
              11/21/2006
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 829856 for this business, issued by Contractor's State License Board. The expiration date of this license is 12/31/2025.

              These agencies may include:

              Contractor's State License Board

              9821 Business Park Drive

              Sacramento CA 95827

              (800) 321-2752

              http://www.cslb.ca.gov/

              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • Ray O. Cook Heating & Air
              • Golden State Equipment Repair Inc.
              • Golden State Appliance Service
              Business Management
              • Mr. Grant Macleod, President
              • Mr. Zak Kriegel, General Manager
              Contact Information

              Principal

              • Mr. Grant Macleod, President

              Customer Contact

              • Mr. Zak Kriegel, General Manager
              Additional Contact Information

              Fax Numbers

              • (916) 853-6847
                Other Fax

              Phone Numbers

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/10/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              Because of a recommendation from a local neighborhood site, I contacted ******************* to come to my house and provide preventive service for two heating units. Both units were working as they are supposed to at the time. The company's employee went into the attic to service the first unit. He came down a few minutes later and told me that he had "red tagged" the unit because of a potential gas leak, that the tag meant the unit could not be turned on, and that I would have to replace all or part of the unit at a cost of $3000 to $4000 dollars. I called my utility company ************ and Electric). They sent a man to my house who inspected the unit and told me it should not have been red tagged, and took the tag off the unit. I then called another heating and air contractor, who came to my house and inspected the unit. He told me that both the circuit board and the gas valve had been damaged, having been shorted out when wires were crossed. I paid the second contractor for a new circuit board and valve. This unit was working fine before ******************* came to "service" it. I believe the unit was damaged by ********************************* employee, and the claim that it was not safe and had to be replaced was made to cover up the damage. In addition to the cost of paid for a new circuit board and gas valve, I paid ******************* $89 for the "service".
              Read More

              Customer Reviews

              155 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              JUDITH M

              10/21/2021

              I cannot say enough good things about the service technician who arrived at our house on time, was very friendly, as well as completely knowledgeable about our issue and was able to answer each question that was asked to our satisfaction. If all service techs were like Lu, I would have no reason to be less than completely trusting in areas where I have little or no experience.Based on our experience with Lu, we are considering a new heating/air system with the company he represents. ***************************

              Local BBB

              BBB of Northeast California

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