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Find a Location

Brown Bear, Inc. has 1 locations, listed below.

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    Business ProfileforBrown Bear, Inc.

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/9/2012

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Brown Bear, Inc offer general building and construction services. 

    Products & Services

    This company offers home maintenance, house cleaning, driveway sealing, and snow removal.

    Business Details

    Location of This Business
    11675 Deerfield Dr, Truckee, CA 96161-0507
    BBB File Opened:
    3/26/2012
    Years in Business:
    30
    Business Started:
    3/19/1994
    Business Incorporated:
    1/1/2004
    Accredited Since:
    5/9/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 685711 for this business, issued by Contractor's State License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Contractor's State License Board

    9821 Business Park Drive

    Sacramento CA 95827

    (800) 321-2752

    http://www.cslb.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Brown Bear Home Care
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:30 PM
    T:
    8:00 AM - 4:30 PM
    W:
    8:00 AM - 4:30 PM
    Th:
    8:00 AM - 4:30 PM
    F:
    8:00 AM - 4:30 PM
    Business Management
    • Ms. Barbara A. (Ann) Cramer-Brown, Accounting Manager
    • Mr. Frank D. Brown, CEO
    Contact Information

    Principal

    • Mr. Frank D. Brown, CEO

    Customer Contact

    • Mr. Frank D. Brown, CEO
    Additional Contact Information

    Fax Numbers

    • (530) 550-9801
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/08/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    The company's installers installed a bear box blocking access to a utility box. We marked the *** on the ground, and it was installed where placed. However, our neighbor identified the issue to the installers as they were installing, and they said they would call us. They did not call us and installed the box. We requested the box be moved once we discovered the issue. We asked if we could negotiate a discounted rate to move it based on the company's mistake. The company arranged the bear box to be moved with us, and we assumed that it would be free because we were not told there would be a charge. Then we received an invoice for the full price of moving the box ($345). We requested that the Company provide a discount because we were not aware we would be charged, and it was moved because of the Company's mistake. They threated to charge us interest if we paid late. We should be refunded this amount as it was not made clear to us that we would be charged for the service, nor should we be charged for the company's mistake.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    CYNTHIA T

    5 stars

    12/13/2023

    Brown Bear Home Care is a 1-stop shop for anything you need home care related. They are professional and wonderful to deal with. I highly recommend them.

    Local BBB

    BBB of Northeast California

    BBB Reports On

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