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          Find a Location

          Surety 1, An Assured Parter Agency has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforSurety 1, An Assured Parter Agency

            Fidelity Bonds
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/21/2007

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Surety Solutions offer insurance services. 

            Products & Services

            Surety Solutions Insurance Services, Inc. is an independent insurance agency specializing in surety bonds.

            Business Details

            BBB File Opened:
            8/7/2007
            Years in Business:
            21
            Business Started:
            1/1/2003
            Business Incorporated:
            9/10/2004
            Accredited Since:
            9/21/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 0D95343 for this business, issued by Department of Insurance. The expiration date of this license is 3/31/2025.

            These agencies may include:

            Department of Insurance

            (800) 927-4357

            http://www.insurance.ca.gov

            BBB records show a license number of 0M07762 for this business, issued by Department of Insurance. The expiration date of this license is 11/30/2023.

            These agencies may include:

            Department of Insurance

            (800) 927-4357

            http://www.insurance.ca.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Surety Solution Insurance Services Inc.
            • Surety Solutions
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:30 PM
            T:
            8:00 AM - 4:30 PM
            W:
            8:00 AM - 4:30 PM
            Th:
            8:00 AM - 4:30 PM
            F:
            8:00 AM - 4:30 PM
            Business Management
            • Ms. Christine Strader, Account Manager
            Contact Information

            Principal

            • Ms. Christine Strader, Account Manager

            Customer Contact

            • Ms. Christine Strader, Account Manager
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/05/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            My bond was approved on 06Apr23 by Surety1 at the rate of $365 for a year . I paid on 07Apr23 the full amount and was waiting for the original bond paperwork to submit to the court. The underwriting team took longer to actually approved the bond although my lawyer had kept reminding them my court deadline. I finally received the bond paperwork after the deadline therefore I sent the original back to them. And they did receive it. ************************* said on email 13Apr23 that they can refund $365 if the bond was placed else whereOn 08Jun23, I emailed her the court s receipt indicating my bond from other parties.On 09Jun23 ***** emailed me Thank you. And then she has stopped communicating with me although I sent a few emails asking my refund.I did try to call the company but no one picked up the phone. I just need my money back.

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Dirk F

            06/06/2023

            I needed a bond to buy and sell timber in ****. From what we found online a $3000 bond looked like it would work. When I sent the paperwork to the state I received a phone call stating the bond needed to be for $25,000. They also stated I just needed to get a rider. So I contacted Surety1 and told them what I needed. Now I can't get anyone from surety1 to respond to me. Been trying for a month now. Finally I am just gonna go with someone else. I wouldn't recommend Surety1 to anyone.

            Local BBB

            BBB of Northeast California

            BBB Reports On

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