BBB Accredited Business Profile

Charter Communications, Inc.

Charter Communications, Inc.

(864) 297-2248

Charter Communications, Inc.

40 years in business
5797 Eastside Rd
Redding, CA 96001-4548
Additional Phone Numbers
  • (530) 229-2201
  • (916) 372-2221
  • (800) 256-4990
  • (866) 731-5420
BBB File Opened: 01/03/1990
Business Started: 01/01/1977
Business Incorporated: 12/17/2004 in DE
Type of Entity
Business Management
  • Mr. Thomas Rutledge, President & CEO
Business Category
  • Cable TV, Internet & Telephone Installation Service
Alternate Business Names
  • Charter Digital Cable
BBB accredited business



Charter Communications is an American telecommunications company, which offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states,[1]it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T U-verse/DirecTV.[4] It is the fifth largest telephone provider based upon residential subscriber line count.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Charter Communications, Inc.

Charter Communications, Inc.