BBB Accredited Business Profile

Lifekind, Inc.

Lifekind, Inc.

(800) 284-4983

Lifekind, Inc.

19 years in business
1415 Whispering Pines Ln Ste 100
Grass Valley, CA 95945-5976
Fax Numbers
  • (530) 477-5399
Additional Phone Numbers
  • (530) 477-5395
BBB File Opened: 07/27/2000
Business Started: 01/11/1999
Business Incorporated: 04/03/2002 in CA
Type of Entity
Business Management
  • Mr. Walter Bader, President
  • Mrs. Jeri Kemmer, Manager
Business Category
  • Bed Sales
  • Online Retailer

Products & Services
Certified Organic Mattresses, Organic Latex Mattresses, Organic Bedding, Organic Crib Mattresses and Baby Bedding, Organic Laundry and Cleaning Products, Organic Pet Beds, Organic Personal Care and Bath Products, Air Filters, Water Dechlorinators
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Major credit cards and personal checks (products will not be shipped until personal check clears).
Refund & Exchange Policy: 
Lifekind guarantees that every product is made to the highest possible standards of quality and organic certification. If an item is defective, we will gladly replace it and cover all shipping

90-Day Comfort Exchange on Mattresses
You have a maximum of 90 days from delivery for a one-time exchange on your mattress purchase (not applicable to custom orders). In the unlikely event that your mattress does not meet your comfort expectations, you may exchange it after you have slept on it for a minimum of 15 nights. This will give your body time to adjust to your new mattress. Please call for details.

Price Changes & Availability
In an effort to be environmentally conscious and responsible, Lifekind publishes just a few catalogs a year. Therefore, prices and merchandise availability may be subject to change. Please note that all previous catalog prices expire upon release of our current catalog. We also sometimes add or discontinue products during the year, so if you are searching for a product you don't see in the catalog, please call or visit our website at We reserve the right to correct typographical or publishing errors in our catalog and on our website, or technical glitches on our website.

Returns and Exchanges
With the exception of our mattresses, pillow tops, furniture, laundry and cleaning products, personal care items, and custom orders, any item can be returned within 30 days for a full refund, exchange, or in-store credit, as long as the product is received unused, and in its original packaging. For example, our pillows can be returned if you do not open or remove their sanitary-seal packaging. Please call 800-284-4983 for a return authorization number and instructions. No returns can be processed without a return authorization number. The customer is responsible for the return shipping charges.

Reporting Damaged Shipments
In the unlikely event that damage occurs during shipping, it is crucial that it be reported to us within 24 hours so we can notify the shipper for replacement and/or credit.

Allergic Reactions and Sensitivities
Test for material sensitivities with our free samples. While we do not warrant our products for individual allergic reactions or sensitivities, we will be pleased to send you samples of our mattress and bedding materials without charge prior to your purchase. Our production staff doesn't wear fragrance, nor do they smoke, and no chemically based product comes through our door. Therefore, there is little chance that our premises or your mattress or bedding can become contaminated. In fact, your mattress is made in the only organic-mattress Eco-Factory™ in North America. 
BBB accredited business



We are the industry leader in providing high-quality organic mattress products for the bedroom and bath -- without compromise. We never stop striving for organic excellence or focusing on ways to improve our mattress products and manufacturing processes.

What makes Lifekind different? We make absolutely the purest organic mattress you can buy -- and we can prove it! No standard exists to certify that an "organic mattress" is actually organic. That's why we hold our materials up to scrutiny by third-party certifications that are accredited according to
the highest standards. By constantly seeking third-party certification for the raw materials that go into our organic mattress products and our manufacturing facility, we provide the real substantiation that proves our organic mattress products are truly organic.

Refresh and rejuvenate every night with the luxurious organic purity and comfort your body deserves!

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Lifekind, Inc.

Lifekind, Inc.


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