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          Mercedes Benz of Rocklin has 1 locations, listed below.

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            Business ProfileforMercedes Benz of Rocklin

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            21 complaints closed in last 3 years

            12 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/21/2003

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Mercedes Benz of Rocklin offer new and used car auto sales and repair services. 

            Products & Services

            Mecedes Benz of Rocklin provides new and used vehicles sales, service and repair.

            Business Details

            BBB File Opened:
            8/15/2003
            Years in Business:
            26
            Business Started:
            4/1/1998
            Date of New Ownership:
            12/1/2022
            Business Incorporated:
            2/28/2018
            Accredited Since:
            8/21/2003
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            4
            Alternate Business Name
            • Envision Motors LLC
            • Von Housen Management, Inc.
            • Mercedes Benz Service Center
            Business Management
            • Mr. Don Vanderschoot, Service Manager
            • Mr. Rhett Snider, General Manager
            • Mr. Simon Sarriedine, President/CEO
            • Mr. Nathan Salib, General Manager
            Contact Information

            Principal

            • Mr. Simon Sarriedine, President/CEO

            Customer Contact

            • Mr. Nathan Salib, General Manager
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            21 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/23/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            I have bought a car on nov 26 of 2023, I still recieve the title for me to get a tag. I had bought a car for me to go to ******* to visit my parents instead of renting but my trip was cancelled had the worst Christmas I spent money to buy a car but didnt know that it would have to stay in the garage and pay insurance on it while I cant even use it,no response from dealership Mercedes of Rocklin Cali. Made so many calls but still didnt receive a correct answer last info I got was from a financial manager that they sent it to DMV which dmv I dont know but my DMV didnt receive, I called the dealership so many times I dont even have the count. Voice message or just put me through parts ***** And I spoke to 5 different manager/employee but the next day I call back because they didnt respond to my question now they wont answer because they are busy with client . I need help

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Craig C

            1 star

            02/06/2024

            I was going to buy a car from them, gave them a $2000 deposit and the deal was changed so I cancelled and they agreed to immediately return the deposit. Weeks later, they still have my money and have lied to me three times about when they will refund my deposit.

            Local BBB

            BBB of Northeast California

            BBB Reports On

            BBB reports on known marketplace practices.

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