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Find a Location

Future Ford Lincoln of Roseville has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFuture Ford Lincoln of Roseville

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/1983

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Future Ford of Lincoln offer new and used auto sales. 

    Products & Services

    Future Ford is a new and used car dealership.

    Business Details

    Location of This Business
    650 Automall Dr, Roseville, CA 95661-3022
    BBB File Opened:
    12/20/1989
    Years in Business:
    43
    Business Started:
    1/1/1981
    Business Incorporated:
    3/25/1981
    Accredited Since:
    8/1/1983
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 01492 for this business, issued by CA Department of Motor Vehicles- Occupational Licensing (DMV)

    These agencies may include:

    CA Department of Motor Vehicles- Occupational Licensing (DMV)

    8243 Demetre Ave

    Sacramento CA 95828

    (916) 229-3126

    https://dmv.ca.gov/wasapp/olinq2/

    BBB records show a license number of 86417 for this business, issued by CA Bureau of Automotive Repair- BAR. The expiration date of this license is 4/30/2024.

    These agencies may include:

    CA Bureau of Automotive Repair- BAR

    10949 North Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.bar.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Future Ford, Inc.
    • Future Ford of Lincoln
    Business Management
    • Mr. Steve Pleau, President
    • Mr. Brian Zwald, GM
    • Robin Anderson, Service Manager
    Contact Information

    Principal

    • Mr. Brian Zwald, GM

    Customer Contact

    • Mr. Brian Zwald, GM
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    31 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a 2021 f 150 2/25/24, I will say everyone was so helpful when it came to getting me into this truck, but have been trying to contact them since the next day and can't get any response, they sold the truck showing the wrong window sticker leader me to believe the truck was originally more than it was by 20k then sold with different tires 3 are one brand 1 is another brand, the truck has been dead in my garage for the week I've owned it because the battery won't hold a charge, This is a **** PRE-OWNED CERTIFIED USED VEHICLE, supposedly with all the warranties, I've called left messages, sent emails, text messages, zero reply from anyone a future ford, as a matter of fact I've been hung up on 3 time. What's it going to take for this dealership to step up and do the right thing. I spent a great deal of money for a vehicle I can't drive, why should I spend another $250 for a battery and another $1,000 or more for matching tires, shouldn't this have had a new battery and matching tires,???? Or does CERTIFIED PRE-OWNED, means oh well you get s*** and we won't talk to you if you approach us with an issue.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicole O.

    1 star

    11/10/2022

    We called ahead asking if they had the car we were looking for because we had a very specific car in mind. Two salesman assured us they had what we were looking for in our price range. Once we got there,they did not have what we were looking for. They were very pushy and told us they would make something they had work for us. For the right price, maybe we could over look a few things. As time went on, the car they were pushing was just not what we wanted but they would not take no for an answer. We offered to come back another day and maybe they could find the car we were looking for, but they kept pushing a car that didnt have everything wr wanted. When we finally did escape, they followed us out to our car and continued to try and sell us. Since we have been home they have sent emotionally manipulative texts trying to guilt us into buying a car because they spent time with us. We have told them we found a different car somewhere else, and they had a different sales person call us to find the "right" car for us that will "check all the boxes." My husband had been the one communicating with the salesman the whole time, my phone number was NEVER used. When my husband stopped responding, they started texting me The only place my phone number was used was the finance paperwork to see what kind of financing we qualify for. So their finance team not only didn't destroy our personal information when we left, they allowed their salespeople access to it to contact and harass me. After this experience, I will never consider using another Future car dealer again. If they train their salespeople to push a product customers don't want just to make a sale, and not leave them alone once they walk away, then this is not a buying experience I would recommend to anyone.

    Local BBB

    BBB of Northeast California

    BBB Reports On

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