Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Derek Sawyer Smart Energy Heating & Air, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforDerek Sawyer Smart Energy Heating & Air, Inc.

            Residential Air Conditioning Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            5/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/29/2016

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            We are a heating and air conditioning contractor. We specialize in residential service and replacement work.

            Products & Services

            Diagnostics, Maintenance, Installation, duct cleaning

            Business Details

            BBB File Opened:
            8/27/2012
            Years in Business:
            12
            Business Started:
            11/22/2011
            Business Incorporated:
            5/9/2012
            Accredited Since:
            4/29/2016
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 967903 for this business, issued by Contractor's State License Board. The expiration date of this license is 9/30/2024.

            These agencies may include:

            Contractor's State License Board

            9821 Business Park Drive

            Sacramento CA 95827

            (800) 321-2752

            http://www.cslb.ca.gov/

            Type of Entity:
            Corporation
            Business Management
            • Mr. Derek C. Sawyer, CEO
            Contact Information

            Principal

            • Mr. Derek C. Sawyer, CEO

            Customer Contact

            • Mr. Derek C. Sawyer, CEO
            Additional Contact Information

            Fax Numbers

            • (209) 751-4035
              Primary Fax

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/02/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            On May 23, 2022 a technician from Derek Sawyers *************************** arrived to diagnose our AC unit as it was not cooling properly, during inspection the technician found a leak at the evap coil, he added 2 lbs of refrigerant and ordered the part for replacement.It has been over 2 months and the part has yet to arrive and we have no update as to when our AC unit will be repaired.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sam C

            5 stars

            07/12/2023

            My house I just purchased has practically original 40 year old A/C and Heater, right before we hit some massive heat wave my A/C decided to give out and is far too old to put money into. I was pretty stressed considering most of my he quotes I got were between $14,000 to $18,000. With having to say anything about other quotes Ive got, ****, the comfort advisor, spent at least an hour looking at EVERYTHING and sat down and explained everything and all the financial options since I was pretty strapped to hand over the $12,000 quote but **** made it work and is planning on having it installed next day! I will follow up after everything is done but so far **** and Derek Sawyer Heating and Air Conditioning will forever have my business!

            Local BBB

            BBB of Northeast California

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.