Cybersecurity Awareness Month

October 11, 2017

Cybersecurity Awareness Month

Richmond, VA- October is Cybersecurity Awareness Month and your BBB wants you to be aware of the cyber threats that could impact your business or personal devices. These threats can come from outside sources or from a staff or family member clicking a hostile web link.   

“Cybersecurity for your business is important, but it’s also important for your personal devices,” says Olivia Smith, Communications Coordinator for BBBCV. “One major way a business or personal device can be impacted by a cybersecurity threat is through tech support scam messaging.”

In the last month alone BBB ScamTracker has reported 128 tech support scam notifications that range from phone scams, email scams, and pop up alert scams. This scam is simple in nature but can have a lasting impact on your device and your business.

The caller will start by claiming to be from a trustworthy business calling to identify a problem with your bank card or your computer backup security. They will request remote access to your device to resolve the issue and will normally charge a fee for the service. BBB ScamTracker reports these scams can cost someone anywhere from $149.00 to $10,000.00.

By allowing access to an unverified source you are giving the scammer access to all the personal data on your device. This is especially dangerous if you have a personal device that is also linked to your business network.

Employers can take preventative steps to cut back on the likelihood of a network issue by limiting access from personal devices. Since October is Cybersecurity awareness month, this is a great time to review your cybersecurity policies and educate your staff or family on the best way to handle scam messaging. If you believe you are the victim of a tech support scam please report this interaction to BBB ScamTracker at

Smith is the Communications Coordinator for BBB serving Central Virginia and can be reached at for additional comment.

About BBB: BBB serving Central Virginia serves Richmond, the Tri-Cities, Charlottesville, and Fredericksburg, as well as 42 surrounding counties from Fauquier to Mecklenburg and Northumberland to Amherst. The nonprofit organization was established in 1954 to advance responsible, honest, and ethical business practices and to promote customer confidence through self-regulation of business. Core services of BBB include business profiles, dispute resolution, truth-in advertising, consumer and business education, and charity review.