BBB Accredited Business Profile

Kapeller Violins, LLC

Kapeller Violins, LLC

(804) 233-0719

Kapeller Violins, LLC

39 years in business
5035 Forest Hill Ave # A
Richmond, VA 23225-3147
Fax Numbers
  • (804) 233-1532
Additional Email Addresses
  • jkapeller@kapellerviolins.com
BBB File Opened: 08/07/2006
Business Started: 01/01/1978
Business Incorporated: 03/25/2002 in VA
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Mrs. Jane Kapeller, Owner
Business Category
  • Violin
Methods of Payment
  • Check, Debit, Mastercard, Visa, Cash
Refund & Exchange Policy: 
We have a trade-in policy that applies to instrument and bow purchases, with a few exceptions.  Instruments are available for home trial for a week, and are therefore not returnable.  We do however, stand behind what we sell, and have a written warranty policy that covers specific issues.  If there is a problem with an instrument, we would always want to know about it and do our best to resolve  it, even if it is not a listed warranty item.  New cases are not returnable unless they are defective. Strings are returnable within 30 days as long as they have not been put on an instrument, with a receipt.  
BBB accredited business

A+

Overview

We do repairs and restoration of bowed stringed instruments, e.g. violins,violas, cellos and basses.  We also rent and sell these instruments. We carry cases and accessories for them as well.  We do both verbal and written appraisals.  

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
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Kapeller Violins, LLC

Kapeller Violins, LLC

BBB ACCREDITATION SINCE 01/01/2015

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