Business ProfileforDodson Properties, LLC

Ive lived at ********************** since June 2014. In May of 2022, the building was taken over by Dodson Property Management. Near the beginning of June, the toilet began gurgling. I then filed a maintenance request on the Dodson website. June 4th, before any maintenance had visited yet, the toilet overflowed with raw sewage. The sewage flooded the bathroom and seeped into the bedroom hardwood floor. Most of my bathroom items were ruined because of the sewage. After the spill from the toilet, I called an emergency maintenance request. They came to the apartment shortly after. I had to pay to stay elsewhere since this time. Near the same time I had paid for Junes rent. A plumber sent from Dodson said that a pipe had busted. Cleaners were also sent the next morning by Dodson but the sewage had already absorbed into the floor of the bedroom. I tried to reach Dodson through phone and email several times and was not provided any updates if the plumbing issue had been fixed. I planned on moving back in the apartment. June 29, the toilet started gurgling again. I called for emergency maintenance yet I was told they would instead send this issue as a regular request. The plumber came the next day and said the apartment was inhabitable. Near July 1st, I paid for Julys rent. My lease had expired but I was unaware of my lease status as they were unresponsive of my inquiries. July 6th, I revisited to check on my belongings in the apartment. I came to find the toilet overflowing and the tub filling up with water from the drain. I called again for emergency maintenance. I purchased a storage area to protect my belongings until I could move for $554.85 for three months. I am seeking a full reimbursement of $2110 for the rent in months of June and July, $860 for the original deposit and the $554.85 for the storage unit for a total of $3524.85