BBB Accredited Business Profile

Krystal Klear Pools & Spas, Inc.

Krystal Klear Pools & Spas, Inc.

(804) 492-3034

Krystal Klear Pools & Spas, Inc.

24 years in business
1311 Anderson Hwy.
Cumberland, VA 23040
Additional Phone Numbers
  • (804) 492-9170
  • (804) 338-7016
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 03/29/2004
Business Started: 03/01/1994
Business Incorporated: 03/01/1994 in VA
Type of Entity
Business Management
  • Mrs. Mary Hallock, Owner
Business Category
  • Pool Contractors
  • Plumber
  • Pool Supplies
  • Pool Service
  • Fireplace
  • Hot Tub Service and Repair
  • Water Treatment Equipment
  • Water Purification Equipment

Products & Services
Above Ground , In Ground Pools , Spas, Water Treatment Systems , Vent Free Gas Logs, Chemicals. Hardy Furnaces,
Service Area
We service the following area(s): AMELIA County, VA, APPOMATTOX County, VA, BRUNSWICK County, VA, BUCKINGHAM County, VA, CHARLOTTE County, VA, CUMBERLAND County, VA, FLUVANNA County, VA, GOOCHLAND County, VA, HALIFAX County, VA, HANOVER County, VA, HENRICO County, VA, LOUISA County, VA, LUNENBURG County, VA, MECKLENBURG County, VA, NOTTOWAY County, VA, POWHATAN County, VA, PRINCE EDWARD County, VA, RICHMOND CITY County, VA
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Methods of Payment
  • Cash, Check, Visa , Master Card .  Credit/ Debit.
Refund & Exchange Policy: 
No refunds on Electrical Parts of any kind.
Once contract signed of Pool Or Spa , Sales are final after 3 days.
No returns on Pool Closing Items , everything else can be refunded within 7 days with a receipt only. Pool Items. No warranties except through Manufacturers , except where specified on contract/Invoice.
BBB accredited business



This company's type of business is classified as swimming pool contractors, dealers and design. The company also offers plumbing and pool, hot tub and spa services & installation. Also offers Professional Drain Cleaning / Jetter Machine Services.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Krystal Klear Pools & Spas, Inc.

Krystal Klear Pools & Spas, Inc.


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