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Find a Location

Advanced Plumbing, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAdvanced Plumbing, LLC

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2016

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Business Details

    Location of This Business
    5324 Distributor Dr, N Chesterfld, VA 23225-6104
    BBB File Opened:
    12/17/2003
    Years in Business:
    21
    Business Started:
    11/7/2002
    Business Incorporated:
    10/2/2002
    Accredited Since:
    6/1/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2705072260 for this business, issued by Board for Contractors. The expiration date of this license is 11/30/2024.

    These agencies may include:

    Board for Contractors

    9960 Mayland Drive, Suite 400

    Richmond VA 23230

    (804) 367-8511

    Fax: (804) 5274401

    http://www.dpor.virginia.gov

    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mr. Justin White, Owner
    • Ms. Lee Shewmake
    Contact Information

    Principal

    • Mr. Justin White, Owner

    Customer Contact

    • Ms. Lee Shewmake
    Additional Contact Information

    Fax Numbers

    • (804) 497-4795
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/09/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jason K

    1 star

    01/15/2023

    I am writing this review due my terrible experience with Advanced Plumbing.I called Advanced Plumbing to come and service my hot water heater. It was not providing enough hot water.I had lived in the house for a few years and had never had an issue with the water heater.The technician said that the water heater needed rebuilt. After he rebuilt it, I had hot water. I paid the invoice of $651.00.The next day I was walking through the garage to go to work and I noticed water leaking out of the water heater. I took a picture and sent it along with an email to Advanced Plumbing. The responder said that she would talk to the technician. She wrote me back and said that the hot water heater was already like that so it was a preexisting condition and that they would charge me a $60.00 trip charge as well as the cost to fix the water heater. Obviously this was insane. I went back and forth with them for a few weeks and they were uncompromising.I decided to call another plumbing company. The technician from the new company inspected the water tank and said that it needed replaced.I told him about the previous service from Advanced Plumbing and he said that it should have never been rebuilt because the bottom was starting to rust.His view was that they were either incompetent or wanted to make more of a profit by rebuilding the water heater. Due to how they had treated me I went with the latter.I paid for the new water heater and sent correspondence to Advanced Plumbing telling them what had occurred. They were uninterested and declined to offer me any type of relief or compensation.I am writing this review in the hopes of warning other potential customers. I never have a problem paying a fair price for services but it really bothers me to be ripped off and taken advantage of. I feel like Advanced Plumbing stole from me.This is the Advanced Plumbing located at: ***************************************************************.

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