Business ProfileforLoyalty Toyota

I went to Loyalty Toyota on May 5, 2023 to sell my 2018 Jeep Wrangler to them based on an advertisement they are running on TV regarding comparison pricing all competitors offers. While there, ******** C assisted me in entering my vehicle information into their system. We waited a few minutes and the service manager/trade in manager ********** provided ******** the proposed figure. They offered me $27,000 if I was able to bring them the car the next day. I agreed to bring them the car Monday the 8th, for $27000. I specified and verified the amount several times prior to leaving to coordinate a ride the following Monday. On Monday the 8th, I arrived at approximately 4:15pm to turn in my vehicle and pick up their payment to me of $27000. I again clarified with **** AND ******** that they were paying me $27,000 for my vehicle. THE ONLY thing ********** said was that they would release the check to me once the title was received. (They did not mention any payment delays prior to my agreeing to their offer, nor did they indicate how long it would take. I HAD to ask.) ********** said it should take a couple weeks and that once they received the title they would overnight the check for $27000 to me. I reluctantly agreed (had I known it would be weeks before receiving the funds I would have taken a different path in the sale.) and left. On that Monday, May 8, 2023 I signed several documents at the dealership which ALL reflected the amount of $27000 to be paid to me upon them receiving the title. At NO POINT did anyone state they would reduce the $27000 by the amount left on the vehicle. They were fully aware, as I provided them the information that approximately $553.00 was left on the lien of the vehicle. Even knowing that information they NEVER said that amount would be removed from the $27000. I heard from no one during the month of May unless I called them. I received a check in the amount of $26333.90 NOT the agreed upon $27000, on 05/31/23 dated 05/10/23.