This Business Is Not BBB Accredited

firstSTREET for Boomers & Beyond, Inc.

firstSTREET for Boomers & Beyond, Inc.

(804) 524-9888

firstSTREET for Boomers & Beyond, Inc.

33 years in business
1998 Ruffin Mill Rd
S Chesterfld, VA 23834-5913
Fax Numbers
  • (866) 889-9960
Additional Phone Numbers
  • (800) 231-3860
  • (800) 231-3511
  • (800) 236-7859
  • (800) 399-7860
  • (800) 230-9045
  • (800) 236-6139
  • (800) 399-7745
  • (800) 922-2792
  • (800) 399-7853
  • (800) 238-6959
  • (800) 399-7863
  • (800) 399-7852
  • (800) 399-7854
  • (800) 399-7857
  • (800) 238-5322
  • (800) 230-5023
  • (800) 232-0254
  • (800) 233-3565
  • (800) 399-7858
  • (800) 399-7861
  • (800) 992-2966
  • (800) 704-1211
  • (800) 704-1210
  • (800) 958-8324
  • (804) 451-2322
  • (800) 704-1209
Additional Email Addresses
  • sharyon.tolbert@firststreetonline.com
BBB File Opened: 08/18/1988
Business Started: 01/01/1984
Business Incorporated: 05/05/1987 in VA
Type of Entity
Corporation
Business Management
  • Ms. Stacy Hackney, General Counsel
  • Mr. Mark Gordon, President
  • Ms. Jo Hayden, CS Manager
  • Mr. Kevin Miller, Controller
  • Mr. Rick Sherman, Vice President
Business Category
  • Mail Order & Catalog Shopping
Alternate Business Names
  • First Street
  • Techno Scout
  • Technobrands
  • TechnoScout.com
  • Perfect Choice HD

C+

Pattern of Complaint

BBB files indicate that a pattern of complaints exists concerning service, advertising and customer service issues.  Consumer complaints allege customer service fails to provide assistance and the failure to respond to phone calls for assistance or support.  Consumer complaints also allege there is a failure to honor their policy regarding refund, exchange or credit. Consumer complaints allege receiving products that were not ordered and an adver... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for firstSTREET for Boomers & Beyond, Inc. include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

firstSTREET for Boomers & Beyond, Inc.

This Business Is Not BBB Accredited

firstSTREET for Boomers & Beyond, Inc.

Customer Review Rating:

53%
40%

Composite Score: