This Business Is Not BBB Accredited

Home Cinema Center

Home Cinema Center

(877) 327-0056

Home Cinema Center

13 years in business

Chesterfield, VA 23832-2482
Additional Email Addresses
  • service@homecinemacenter.com
BBB File Opened: 05/21/2009
Business Started: 01/01/2004
Type of Entity
Sole Proprietorship
Business Management
  • Customer Service: Mr. Marc Burnetter, President
  • Mrs. Anna Kozlowska, Vice President of Customer Service
Contact Information
  • Customer Service: Mr. Marc Burnetter, President
  • Mrs. Anna Kozlowska, Vice President of Customer Service
Business Category
  • Home Theater
  • Furniture - Retail
  • Internet Shopping

Service Area
USA & Canada
Methods of Payment
  • Mastercard, Visa, Discover, American Express, Paypal, Google Checkout, Money Order, Cashiers Check
Refund & Exchange Policy: 
Is the item you received not what you expected? Did it not fit as well as you hoped in your space or match your décor? Whatever the reason, you won't be stuck with an item you cannot use or that you do not want. We are proud to offer one of the best return policies in the online business. You may return your purchase for any reason within 7 days of receipt for an exchange or a refund of the purchase price excluding our shipping and handling costs. Some of our products are offered with free shipping, so please be aware that if you return one of these products our actual outbound shipping costs will be deducted from your return refund. In addition most of our items carry a 20% restocking fee which will be deducted from your refund should you wish to make a return. Please keep in mind that once an order has shipped, it cannot be canceled. If you refuse an order, it will then fall under our standard return policy,where round trip shipping costs will be deducted from your refund.

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Misuse of BBB Name and/or Logo

This business has a history of violating BBB name and logo policy and has falsely stated BBB accreditation or referenced the BBB name in a unauthorized manner, despi... Read More

Pattern of Complaint

On July 7, 2014 BBB reached out to the business to notify them that the pattern regarding furniture arriving damaged has not been eliminated. In addition, BBB files... Read More

Out of Business

According to information in BBB files, this business is no longer in business.

Overview

Online business that offers furniture, home accessories, audio/video equipment, electronics and other products. The company ships to locations throughout the United States and Canada.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because it is out of business.


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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Home Cinema Center