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          Receivables Management Systems has 2 locations, listed below.

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            • Receivables Management Systems

              1807 Huguenot Rd Ste 118 Midlothian, VA 23113-5604

              BBB Accredited Business
            • Receivables Management Systems

              PO Box 73810 N Chesterfld, VA 23235-8047

              BBB Accredited Business

            Customer ReviewsforReceivables Management Systems

            Collections Agencies
            Multi Location Business
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            View Business profileBBB accredited business

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            4 Customer Reviews

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            • Review from Louis S

              09/11/2023

              They are not very helpful. No one wanted to talk about it or even work with me to resolve this. All everyone stated is ok and how you want to pay the bill today after it basically had doubled. I had a bill from Patient first that was only $33 .They stated I was mailed the bills to the address on file but I never received them. After a few months then I received a letter from this company they put $40 worth of fees on it which balance changed to $71. This is something that could have been worked out instead of messing people credit up for a bill that was only $33. That is not right and they should change the laws . They should not be able to put items less then a certain amount of people's credit like this. Some one should look into how much fees these companies are charging people like this

              Receivables Management Systems Response

              09/13/2023

              Upon review of this consumer's account, the past due debt has not been furnished to any credit reporting agency, nor has this consumer spoken with anyone in our office outside of a call to our office on which the consumer disconnected before speaking with anyone. The consumer signed a financial guarantor form which also spells out how collection fees are added upon the account being turned over to collections. We are a fully compliant third-party agency with more than 30 years of experience in the industry.
            • Review from Amy R

              04/01/2022

              They are rude not helpful and just hung up on me when I started asking questions

              Receivables Management Systems Response

              04/05/2022

              Sorry to hear of this negative experience with an agent. FDCPA regulations restrict our ability to contact you regarding this matter here. Please call back to the main office directly and ask to speak with a supervisor regarding your BBB complaint.
            • Review from Jade B

              01/27/2022

              I have a bill from March 2012! And their still trying to collect on it? How is this account not closed or written off by now is beyond me. I have never heard that you can keep an account opened for collections indefinitely. And when you call them, in reference to this, they do NOT answer the phone.
            • Review from Kirstyn

              07/01/2021

              I had a forgotten urgent care account fall into the hands of the Receivables Management and it has been the most frustrating few years dealing with them. I reached out to the original urgent care facility (since RCMS was only contracted to collect), and paid the full balance with them. I was told that the urgent care would reach out to the team at RCMS to have the item deleted from my report, which it was (for two years) until these folks took it upon themselves to re-add it to my report last month without cause. To make matters worse, they've decided to list the account as being OPEN despite the balance being paid over two years ago. I've disputed the line item multiple times, but RCMS just keeps sinking their claws in and refuses to update the account as PAID as the urgent care facility advised them to. Totally unprofessional and unacceptable. I will be reporting this to the original urgent care, BBB, the ******** ********* ********** ******, and so on until they do what they are supposed to.

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