This Business Is Not BBB Accredited

Wells Fargo Bank

Wells Fargo Bank

(800) 869-3557

Wells Fargo Bank

106 years in business
1021 E. Cary St. (R 3529 013)
Richmond, VA 23219
Fax Numbers
  • (704) 427-3459
  • (804) 697-7370
  • (804) 782-6440
  • (804) 697-7253
  • (804) 771-7311
Additional Phone Numbers
  • (804) 771-7229
  • (877) 689-4796
  • (804) 281-7130
  • (540) 899-9201
  • (804) 323-4078
  • (800) 955-8805
  • (804) 697-7415
  • (804) 281-7120
  • (800) 326-3862
  • (800) 922-4684
  • (804) 697-6757
  • (804) 697-7134
  • (804) 697-6756
  • (804) 697-7175
  • (804) 697-6710
  • (804) 697-7120
  • (804) 747-2000
  • (800) 274-4638
  • (804) 771-7210
  • (800) 693-6693
  • (800) 610-0167
  • (800) 610-3115
  • (800) 610-3120
  • (800) 610-3122
  • (804) 647-6710
BBB File Opened: 01/01/1967
Business Started: 01/01/1911
Type of Entity
Business Management
  • Ms. Mil (Mildred) Bailey, Assistant to Mr. Miller
  • Ms. Jennifer Birch, Office of the President
  • Mr. Bill Bunn, Senior Vice President
  • Mr. Peter Carney, Vice President
  • Ms. Wanda Chen, Officer of the Retail Bank
  • Ms. Katherine Ehrlinspel
  • Mr. F. Alton Garrett, President
  • Mr. Richard Gonzales
  • Ms. Katherine S. Griffith, V.P. of Corporate PR
  • Mr. Ben Jenkins, Regional Vice President
  • Ms. Lina Landrigan, Small Business Sales Manager
  • Mr. Michael Licko, Executive Associate
  • Mr. Malcolm McDonald, President
  • Mr. Lewis N. Miller, President
  • Mr. Tarquin Rayfield
  • Ms. Billie Thompson
  • Ms. Susan Ward, Human Resources

Business Category
  • Banks
  • NAICS: Commercial Banking


Government Action

CFPB opening unauthorized accts

On September 8, 2016 the Consumer Financial Protection Bureau (CFPB) entered into a Consent Order with Wells Fargo Bank, N.A. (Wells Fargo). Administrative Proceeding: 2016-CFPB-0015.

The CFPB has fined Wells Fargo $100 million dollars for illegally enrolling consumers in unauthorized deposit and credit card accounts without their knowledge or consent in order for Wells Fargo employees to obtain financial compensa... Read More

Government Action

CFPB Private Student Loans

On August 22, 2016 The Consumer Financial Protection Bureau (CFPB) and Wells Fargo consented to the issuance of a Consent Order for illegal private student loan servicing practices that increased costs and unfairly penalized certain student loan borrowers, File No. 2016-CFPB-0013. Without admitting or denying any of the findings of fact or conclusions of law, except that Respondent admits the facts necessary to establi... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Wells Fargo Bank