BBB Accredited Business Profile



(804) 787-1000


145 years in business
901 E Byrd St
Ste 600
Richmond, VA 23219-4079
Fax Numbers
  • (804) 787-1006
  • (804) 787-1018
Additional Phone Numbers
  • (804) 787-1012
  • (804) 733-1057
  • (804) 746-3085
Additional Website Addresses
BBB File Opened: 02/02/1967
Business Started: 01/01/1872
Business Incorporated: 10/30/1975 in VA
Type of Entity
Business Management
  • Mr. S. Anderson Hughes, President
  • Ms. Kathy Edwards, Retail Banking Manager
  • Ms. Kimberly Mowatt, Executive Assistant
  • Ms. Sheryl Tyler, Branch Manager
Business Category
  • Banks
  • NAICS: Commercial Banking

Alternate Business Names
  • Branch Banking & Trust Co.
  • Branch Banking and Trust Company


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Complaints against this business are handled by another BBB.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.