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Find a Location

Haley Chevrolet has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHaley Chevrolet

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2014

    Years in Business: 73

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    12400 Tennessee Plz, Midlothian, VA 23112-4869
    BBB File Opened:
    2/14/2001
    Years in Business:
    73
    Business Started:
    1/1/1951
    Accredited Since:
    6/1/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2188 for this business, issued by Motor Vehicle Dealer Board. The expiration date of this license is 7/31/2024.

    These agencies may include:

    Motor Vehicle Dealer Board

    2201 W. Broad Street, Suite 104

    Richmond VA 23220

    (804) 367-1100

    Fax: (804) 3671053

    http://www.mvdb.vipnet.org

    Type of Entity:
    Corporation
    Business Management
    • Mr. Chuck Simon, General Manager
    Contact Information

    Principal

    • Mr. Chuck Simon, General Manager

    Customer Contact

    • Mr. Chuck Simon, General Manager
    Additional Contact Information

    Fax Numbers

    • (804) 598-8912
      Primary Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/05/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    September 20, 2022 I dropp** off my vehicle for state inspection at Haley Chevrolet. A few days later I was told it did not passing inspection for failure of hazard lights not connect**. Haley want** to charge me $300 for repairs I told them I would come and get the vehicle and get the part from the nearby salvage yard. A few days later I brought the vehicle back for reinspection, I did not get a call or text or anything for over ************************************************************* person that it would not be able to pass again because of the hazards don't stay on when the lights are on? I thought that was odd I could not get back up there right away.I finally rode my bike from home since I work ** throughout the weekday too get the truck on Sunday 25th only to find out my battery completely dead. Luckily there was a NAPA **** center nearby and I was able to take the battery out and have them recharge it to be able to start my truck and get home. Sure enough the has it likes work just fine regardless of if the vehicle was running not running or all the lights were on or off where they're running or not running. I have video documentation of all this of course if ne****. Today October 5th riding my back from work to get up there I discovere there is no inspection passing sticker on the truck!? I went to go in and speak to the technician (in this case ***** who has yet to text or call me back since this whole ordeal began). He knew that I was there waiting for you speak to him as the other lady in the service bay clearly and directly spoke to him while I was in his presence that I was there about said vehicle, yet he decid** to help someone else so I just left. I have my original key, so I took my vehicle and went home, and this is where we are.I want an apology about this whole situation, I want to know exactly what they claim is wrong with my truck to keep it from passing Virginia to an inspection, and I feel I should not have to pay any more fees.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sharonda W

    1 star

    09/09/2023

    I bought a vehicle from them in January 2022. Within a year, I needed a new transmission, exhaust system and fan work. There is other things going on that now I am trying to figure out.

    Local BBB

    BBB Serving Central Virginia

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