Business ProfileforLobo Roofing, Inc.

We contacted this business in February 2022 due to a portion of our metal roof being damaged. The owner quoted us for the replacement pieces and also suggested we add ice breakers to the front and back (East and West) of our home's roof to protect the gutters/surrounding property area. Total quote for two metal panels, 3 stope pipe protector/cones and 40 ice breakers was $5,500. The two metal panels were installed. 50 ice breakers were installed. Unfortunately, after installing the initial 40 they said we needed they realized we needed an additional 150 (they installed 10 additional as a courtesy to total 50 initially). Meaning they miscalculated the amount of ice breakers needed by 3.75x or approx75% more ice breakers than originally quoted. The roof did not grow/increase in size, the ice breakers did not decrease in size. Poor calculation or just low ball? They said they would return to complete the install, and paint the stovepipe and cone they had placed but provided a change order. New cost for the additional 150 ice breakers was an additional $5,200. We did not have this money. We were forced to complete only one side of the house and add an additional 50 ice breakers for $1,750. They never returned to paint the cone so we bought the paint and got up on the roof ourselves, which is what we were trying to avoid by hiring someone. Six months later, winter 2022 came. By spring when all the snow had melted, roughly 1/4 of the ice breakers that the company had installed approximately 11 months prior had fallen off the roof. We found some of the nails and metal pieces around our driveway and in our children's sandbox/planters (no flat tires or nails in children yet thank goodness). They came out February 2023, stated they would fix them but they were on backorder. We have exchanged 19 emails since then. They have not returned to fix the broken ice breakers. More have ripped off leaving holes in the roof. It is October 2023, winter in on its way. Still waiting.