BBB Receives Influx of Complaints Against Local Online Retailer

  
     
May 16, 2017

A Raleigh based online retailer, The Results Experts LLC, doing business as eRummagers.com, has earned an “F” rating with Better Business Bureau serving Eastern North Carolina (BBB). The company has received 48 BBB complaints in the past 12 months, with the majority of complaints dealing with delivery issues and problems with the products and service.

In the majority of cases, consumers order and pay for the item but never receive the product and are unable to get ahold of the company through phone or email.The company also recently shut down their website but still maintains a Facebook business page. The company’s address is a private mailbox inside a packing and shipping store. BBB has tried to contact the business regarding the pattern of complaints by sending them two letters addressing the issues. The letters, which were sent out in the middle of March and the first week of April, respectively, have yet to receive a response.

BBB is continuing to receive complaints from consumers regarding eRummagers.com. BBB urges consumers to always check the company out online at bbb.org before doing business with them. BBB Business Profiles give important information including a letter grade, complaints against the company, and vetted reviews from previous customers.

For more information you can trust, visit bbb.org