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Find a Location

Sudoku Professor has 1 locations, listed below.

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    Business ProfileforSudoku Professor

    Training Program
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 9/12/2013

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Training Program

    Business Details

    Location of This Business
    4112 Campbell Rd, Raleigh, NC 27606-4445
    BBB File Opened:
    1/12/2011
    Years in Business:
    15
    Business Started:
    12/1/2008
    Business Incorporated:
    2/15/2006
    Accredited Since:
    9/12/2013
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Beneficial Property Solutions, Inc.
    • SudokuProfessor.com
    Contact Information

    Principal

    • Mr. Chad Barker, President

    Customer Contact

    • Mr. Chad Barker, President
    Additional Contact Information

    Fax Numbers

    • (919) 233-3879
      Primary Fax

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James

    1 star

    06/08/2023

    The high-pressure, 4-emails-per-day aggressive marketing campaign to try to get me to spend more money than any other sudoku program is charging, is ridiculous. I tried emailing to provide feedback but it was ignored and the high-pressure sales emails just coming.STAY AWAY FROM THIS PROGRAM.

    Sudoku Professor Response

    06/08/2023

    Sudoku Professor has been in business since 2008, and this is the only negative feedback on the emails we have received here through BBB. ************** voluntarily provided his email address to ** to receive FREE lessons on how to play Sudoku, which we delivered. Some number of days after delivering more free lessons than we promised, we offered ************** a limited-time deal on one of our courses. As the deadline for that limited-time deal approached, ************** did receive four emails from us on one particular day, reminding him that a special was expiring at midnight. The email frequency is common practice, and most people are thankful for the reminders, whether they choose to take ** up on the offer or not. At the bottom of EVERY email that we send is an opportunity to opt-out of receiving future emails, which ************** could have clicked at any time but chose not to until right before leaving this review. We've only heard of "high pressure sales" in reference to telephone or in-person sales, which we do not engage in. Since email can be easily ignored, deleted, or opted-out of, there is no high pressure. Please be aware that ************** never purchased anything from us. He has no experience with any of our courses, much less the value delivered in those courses.

    Customer Response

    06/08/2023

    I signed up for four "free" lessons s, which were presented as the first ******s in the company's course content, and am therefore reviewing the company's product. I did this to assess the quality of the instruction and determine whether I wanted to pay the fee and continue with the content. Up registering, I was inundated with demanding, aggressive marketing emails. For every free lesson I received, I also received 3 or more other emails designed to get me to pay for the full course, many of which were received before the promised lessonss were sent. On the day before I wrote this review I received 4 emails in one day ( I believe the total email count was 15 or more). The company degrades competing offerings in its content and gaslights viewers/readers into thinking it's somehow massively cheaper than any other offering even though I couldn't find anything else that was even remotely as expensive (a few MOOC courses were fee-based but there is a mountain of free sudoku content out there). I replied to one of the emails and receive no response. Sampling of aggressive messaging that disparages other solutions:"I'll show you the method most books and websites tell you to use, but... they got it wrong!""Buckle up, because I don't pull any punches..."Message subject line from a different email: "EXPIRED" (but when reviewing the content in the body of the email, apparently there were 10 hours left, followed lower in the email by an animated graphic that indicated there were 3 days left.There's a reason a bill collector - who is owed money by the recipient - can only contact someone once/day. It's because more frequent contacts are borderline harassment.

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