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          Chapel Hill Tire has 1 locations, listed below.

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            Business ProfileChapel Hill Tire

            Tire Dealers

            Contact Information

            2131 Harrod St

            Raleigh, NC 27604-1725

            Get Directions
            (919) 872-0786

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            Atlantic Avenue Tire is a locally owned business and has been serving Raleigh for 24 years. They sell and install most brands of tires and are a full service auto maintenance and repair facility. They specialize in high performance tire applications.

            Products & Services

            Atlantic Avenue Tire & Service offers most brands of tires, including Michelin, Goodyear, and Bridgestone,and performs total auto and light truck repairs and diagnostics,complete alignment service, and is an NC inspection station.

            Business Details

            Location of This Business
            2131 Harrod St, Raleigh, NC 27604-1725
            BBB File Opened:
            11/1/1990
            Years in Business:
            34
            Business Started:
            7/1/1989
            Business Incorporated:
            11/30/1989
            Type of Entity:
            Corporation
            Alternate Business Name
            • Atlantic Avenue Tire & Service, Inc
            Business Management
            • Mr. Marc Pons, President
            Contact Information

            Principal

            • Mr. Marc Pons, President

            Customer Contact

            • Mr. Marc Pons, President
            Additional Contact Information

            Fax Numbers

            • (919) 872-0982
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: A buyer’s guide to purchasing tires

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/19/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Our car was taken to Chapel Hill Tire three times over 4 months because of a smell of burnt rubber, car shaking, and the car not accelerating past 40 mph. The first time they replaced a brake caliper and did acomprehensive inspectionthat returned green checks for the rest of the car. 2 months later, the same problem returnedto Chapel Hill Tire. They said it was the rear 2 brake calipers, as well as pads and rotors (both explicitly okayed in the prior inspection) and did a comprehensive brake inspection. 1.5 months later, same problem, 2 more brake calipers and attached hoses. After realizing that five brake calipers had been fixed in 2 months, we checked with Chapel Hill Tire again and were told thevehicle had no problems. We consulted with 2 other mechanics who informed us that none of the repairs listed on the final invoice had actually been made, showing us the rusted over caliper and damage brake hoses, stating that one was so damaged it was not possible to safelydrivethecar.
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            Read 2 More Complaints

            Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

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