This Business Is Not BBB Accredited

Time Warner Cable

Time Warner Cable

(919) 595-4892

Time Warner Cable

44 years in business
4200 Paramount Parkway
Morrisville, NC 27560-8586
Additional Phone Numbers
  • (866) 489-2669
  • (919) 786-2703
  • (252) 353-2700
  • (919) 743-4767
  • (919) 556-6011
  • (919) 960-7371
  • (910) 892-2141
  • (919) 573-7700
  • (252) 447-7902
  • (252) 326-4206
  • (252) 223-5011
  • (252) 291-0069
  • (910) 353-3500
  • (919) 220-3812
  • (919) 573-7000
  • (919) 573-7620
Additional Website Addresses
BBB File Opened: 05/08/1998
Business Started: 05/24/1973
Business Incorporated: 05/24/1993 in DE
Type of Entity
Contact Information
  • Ms. Betty Murphy-Johnson, Manager
  • Mr. Brad Phillips, Contact
  • Elizabeth Stephens, Manager, General Administration
  • Principal: Complaint Contact
Business Category
  • Television - Cable, CATV & Satellite
Additional Information
  • This firm is headquartered at 1 Time Warner Center in New York, New York 10019.
Products & Services
A unit of Time Warner, Inc. Time Warner Cable has about 12.9 million subscribers, including 2.5 million digital video customers. It owns cable-based Internet access service Road Runner, which has more than 1 million customers.
Alternate Business Names
  • Time Warner Communications of NC LLP
  • Time Warner Telecom of NC
  • TWC
Number of Employees: 


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Time Warner Cable include:

  • 660 complaints filed against business
  • 18 complaints filed against business that were not resolved.
  • Failure to respond to 11 complaints filed against business.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

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Time Warner Cable


Time Warner Cable

Customer Review Rating:


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