BBB Accredited Business Profile

PetPartners, Inc.

PetPartners, Inc.

(866) 774-1113

PetPartners, Inc.

15 years in business
8051 Arco Corporate Dr Ste 350
Raleigh, NC 27617-2047
Additional Phone Numbers
  • (866) 725-2747
BBB File Opened: 03/22/2004
Business Started: 04/19/2002
Business Incorporated: 10/10/2002 in NC
Type of Entity
Contact Information
  • Principal: Mr. John Wycoff, COO
  • Customer Service: Mrs. Erin Tursam, Marketing Supervisor
  • Ms. Patrice Bayer, Manager of Operations
  • Ms. Maggie Dean, Inbound Marketer
Business Category
  • Pet Insurance
Products & Services
Pet Insurance
Service Area
United States
Alternate Business Names
  • AKC Pet Insurance
Number of Employees: 
BBB accredited business



PetPartners, Inc. is a pet insurance company based in Raleigh, NC that provides pet health insurance to dogs and cats in all 50 states since 2002.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for PetPartners, Inc. include:

  • 5 complaints filed against business

Mon: 08:30 AM to 08:00 PM
Tue: 08:30 AM to 08:00 PM
Wed: 08:30 AM to 08:00 PM
Thu: 08:30 AM to 08:00 PM
Fri: 08:30 AM to 08:00 PM
Sat: 10:00 AM to 03:00 PM
Sun: Closed
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

PetPartners, Inc.

PetPartners, Inc.


Customer Review Rating:


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