Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Leith Inc has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Leith Inc

      5601 Capital Blvd Raleigh, NC 27616-2933

      BBB Accredited Business
    • Leith Inc

      PO Box 40110 Raleigh, NC 27629-0110

      BBB Accredited Business
    • Leith Inc

      2400 Auto Park Blvd Cary, NC 27511-6044

      BBB Accredited Business
    • Leith Inc

      2000 Auto Park Blvd Cary, NC 27511-6039

      BBB Accredited Business
    • Leith Inc

      2300 Auto Park Blvd Cary, NC 27511-6046

      BBB Accredited Business

    Business ProfileforLeith Inc

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    40 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/1999

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Leith represents 24 new vehicle manufacturers including Acura, Alfa Romeo Audi, BMW, Buick, Chrysler, Dodge, Ford, GMC, Honda, Jaguar, Jeep, Kia, Land Rover, Lincoln, Maserati, Mercedes-Benz, Nissan, Porsche, Ram, Range Rover, Sprinter, Toyota, and Volkswagen.

    Products & Services

    Leith Inc offers auto sales and service.

    Business Details

    This is a multi-location business.

    Find a Location

    Leith Inc has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Leith Inc

        5601 Capital Blvd Raleigh, NC 27616-2933

        BBB Accredited Business
      • Leith Inc

        PO Box 40110 Raleigh, NC 27629-0110

        BBB Accredited Business
      • Leith Inc

        2400 Auto Park Blvd Cary, NC 27511-6044

        BBB Accredited Business
      • Leith Inc

        2000 Auto Park Blvd Cary, NC 27511-6039

        BBB Accredited Business
      • Leith Inc

        2300 Auto Park Blvd Cary, NC 27511-6046

        BBB Accredited Business
      Location of This Business
      5601 Capital Blvd, Raleigh, NC 27616-2933
      BBB File Opened:
      1/15/1998
      Years in Business:
      55
      Business Started:
      7/1/1968
      Business Incorporated:
      12/13/1968
      Accredited Since:
      11/1/1999
      Type of Entity:
      Corporation
      Alternate Business Name
      • Leith Alfa Romeo of Raleigh
      • Leith BMW
      • Leith Honda
      • Leith Mercedes-Benz
      • Mercedes-Benz of Cary
      • Leith Jaguar/ Porsche
      • Leith Audi/VW
      • Leith Mitsubishi- Raleigh
      • Leith Euro
      • Leith Rolls-Royce Motorcars of Raleigh
      • Leith-McBrayer Automotive
      • Leith Lincoln
      • Leith Chrysler Jeep
      • Maserati of Raleigh
      Contact Information

      Principal

      • Mr. Michael J. Leith, President

      Customer Contact

      • Mr. Michael J. Leith, President
      • Ms. Linda Leith, CFO
      • Mr. Maurice James
      • Mr. Danny Williams, COO
      Additional Contact Information

      Fax Numbers

      • (919) 872-9470
        Primary Fax
      • (919) 870-9458
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      40 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/27/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I bought not one, but two vehicles from Leith Honda in August of 2023. I bought a 2023 Honda Accord and I bought a 2020 *** Canyon Denali. Just 4 days later both camshafts went out on the 2020 *** Canyon. We called Leith Honda and they stated since it was a Used vehicle they were not responsible for anything. So, we spoke to Leith ******* where the truck had been towed into the *** dealership and we were told the parts to repair this vehicle were on National backorder. They actually helped us, instead of just dimissing us, and we were able to get a new vehicle, trading in the 2020 Canyon Denali that we had only a few days.They suggested that I go by and fill out a warranty reimbursement from the Leith Honda location, which I did, see attached, back in September of 2023.Since then I have called in, resubmitted, and emailed this in December and January, and now it is February. No one has called me back. No one has contacted me via email. I have not been reimbursed. 6 months is ample time to process my refund of $4100. I am not pleased with this transaction or the time it has taken to rectify this situation. I have bought probably 5 or 6 vehicles from Leith and have never had this much trouble getting a simple reimbursement. I LOST $7000 of money on the trade, even though I had the vehicle only 4 days and through no fault of my own. I should have been given full market value that I paid for the vehicle! They assured me I would get a full refund for the warranty, which helped slightly. That was 6 months ago. I am out $11,000, in just four days. Look at my last email 02/15/20254 which I cc'd every single person at the Leith Honda dealership. Not one single response.
      Read More

      Customer Reviews

      16 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pamela S

      1 star

      04/15/2024

      Purchased from Leith 2/24/24 Buyer Beware! Please read before you purchase from this dealership. They surround themselves with the paper you signed Sold As Is Which is fine if they didnt already knowingly set you up with a check engine light. Unfortunately for me, I was purchasing in Raleigh,NC and lived 95 miles away. This made it so I couldnt have my mechanic check this out before purchasing. THEY GOT ME! There appears to be a pattern of the corporate wide way to handle customer dissatisfaction. They are slick, dont believe their hollow words. Its one thing to buy as is. And its another to turn off a check engine light so it passes the emission control and have it come back on 140 miles after their safety inspection. This is their cover for themselves. My mechanic said that there is NO WAY the CATALYTIC CONVERTER which has no moving parts, suddenly went bad. He explained how unscrupulous dealers will have the Readiness Monitor pass 2 levels with the light off & print the sheet as passed (knowing it will return quickly, hence sell as is, with proof that it passed) Coincidence? You decide. I was told by *********************************, ***** mgr. that he and *************************, Gen. ***** mgr. would call me the next day at 10:30am & continue to call me every 30 min. if they were unable to get me the first time. The call never happened. I called later in the day & was told that **** would return my call, didnt happen. I called the next day & the next & the next. He wouldnt accept or return my calls. That's how they operate. I had Higher expectations from a Dealer as large as Leith. It was clear in their responses that they have a very well canned way of responding. You wouldnt think they would scam people like this. I was wrong! Dont be fooled! Don't buy from what appears to be a scam artist dealership. It's obvious that this is my only way to help others to not find yourself in my situation of having a $900.00 expense on a car that I bought just 129 miles ago.

      Local BBB

      BBB of Eastern Carolinas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.