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Find a Location

Greenville Nissan has 1 locations, listed below.

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    Business ProfileforGreenville Nissan

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/6/2000

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    New and Used Car Dealership

    Products & Services

    Greenville Nissan offers auto sales, leasing, rental, service and maintenance.

    Business Details

    Location of This Business
    991 Greenville Blvd SW, Greenville, NC 27834-7020
    BBB File Opened:
    4/1/1996
    Years in Business:
    28
    Business Started:
    4/1/1996
    Date of New Ownership:
    12/1/1998
    Business Incorporated:
    5/28/1998
    Accredited Since:
    1/6/2000
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Eliot Greer, President

    Customer Contact

    • Mr. Eliot Greer, President
    • Ms. Janine Garone, Office Manager
    • Mr. Matthew Murchison, General Manager
    • Mr. Bill Willis, Director of Parts & Service
    • Mr. Scotty Turner, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (252) 355-0835
      Primary Fax
    • (252) 756-5043
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/28/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    When I purchase 2014 Nissan Altima in May 2014. We was told we will have free life time oil changes as long as we own the car. When I call to schedule oil change, I was told they no longer do that. Greenville nissan lied to previous customers about getting free basic oil changes. False advertisement!!. I never recieved any information about that we will no longer recieved free basic oil changes. Since it was false advertisement and I do not recommend anyone to purchase vehicle from there. If they lie about what they promise to offer you before closing tge deal on purchasing. They will lie about how the history of the vehicle or anything else, JUST TO GET A SALE.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Secunda A

    1 star

    03/05/2022

    In February 2022, I took my car in for an oil change at Greenville Nissan. I could be mistaken, but I thought it was customary for all other fluids to be checked and topped off if need be. A couple of days later, my wiper fluid container was empty and my antifreeze did not look at it though it had been checked. I called the service department and a very rude lady, I had spoken to her before, told me "you must have a leak". Making an assumption without even knowing what she was talking about. If I had a leak, would not the service team had told me 2 weeks prior when I bought my car in for service? Well, need be said, I have started taking my car somewhere else for all service, no longer will Greenville Nissan have any of my business. They use to have great people working there, an outstanding service department. Now, I can get better service at "Joe's Hole in the Alley".

    Greenville Nissan Response

    03/18/2022

    We have attempted to contact Mr. ****** to have him bring his vehicle back to verify and correct anything that might be an issue. So far we have left voicemails but have not heard from him. If there was a mistake on our part we will be more than glad to rectify it.

    ***** *******
    Assistant Service Manager

    Customer Response

    03/26/2022

    Well first of all, I am not a Mr. but a Ms. Secondly, no need to lie. You had no problem contacting me and getting thru to me when you were trying to get me to trade my car in for a new one. You know good and well that you never leave me any kind of voice-mail, let alone calling me. But all is well, no worries. I had already decided along with others not to give you my service or money again.

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

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