This Business Is Not BBB Accredited

NewStar Mortgage, Inc.

NewStar Mortgage, Inc.

(919) 403-1256

NewStar Mortgage, Inc.

38 years in business
3622 Shannon Rd Ste 104
Durham, NC 27707-3771
Additional Phone Numbers
  • (919) 285-6216
  • (919) 280-5647
  • (919) 412-0677
  • (919) 544-6508
  • (919) 544-0618
  • (919) 406-6644
  • (919) 785-0155
  • (919) 771-1234
  • (919) 388-3930
  • (919) 968-3516
  • (919) 489-7728
  • (919) 489-6024
  • (919) 286-9708
  • (919) 403-5400
BBB File Opened: 03/13/2003
Business Started: 01/01/1979
Business Started Locally: 10/01/1997
Business Incorporated: 12/06/2000 in NC
Type of Entity
Contact Information
  • Principal: Mr. Jacques El-Chayeb, President
  • Mr. Leon T. Cooke, Manager/Raleigh
  • Ms. Susan S. King, Manager/Garner
  • Ms. Kathy VanBeck, Contact
Business Category
  • Mortgage Brokers
  • Real Estate

Products & Services
NewStar Mortgage, Inc. is a full service mortgage banker/broker with in-house underwriting and loan processing. The company offers a full lending portfolio to include conventional, jumbo, fixed, ARM, FHA/VA, conforming, non-conforming, sub-prime and hard credit loan products. NewStar Mortgage, Inc. also has table-funding capabilities.
Alternate Business Names
  • Prestar Mortgage Inc
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

NewStar Mortgage, Inc.


NewStar Mortgage, Inc.

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