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Find a Location

Kitchen Tune-Up has 1 locations, listed below.

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    Business ProfileforKitchen Tune-Up

    Kitchen Cabinets
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/14/2001

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6804 Cool Pond Rd, Raleigh, NC 27613-7281
    BBB File Opened:
    3/18/1999
    Years in Business:
    30
    Business Started:
    7/1/1993
    Accredited Since:
    6/14/2001
    Type of Entity:
    Sole Proprietorship
    Alternate Business Name
    • Kitchen Tuneup
    • Blast C, Inc
    Contact Information

    Principal

    • Mr. Mark Saltamartini, Owner

    Customer Contact

    • Mr. Mark Saltamartini, Owner
    Additional Contact Information

    Fax Numbers

    • (919) 676-0883
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I put a deposit down on cabinet refinishing. I asked what size farmhouse sink to put it and was told a 30 in. I sent all the information to both the granite and refinishing companies. I was told the process was to do the cabinet modifications repair and refinishing after everything else was completed. They wrote out the order of which everything needed to be finished. The granite company altered us on a group email the cabinet needed to modified for the sink and it would need to installed before the counter top.I was then emailed back by kitchen tune up the franchise owner was going on vacation that day. Everything was scheduled to start Monday and had to be canceled. The owner then calls me back after 2 emails which he didn't read because I provided information the entire time and he had no knowledge of it. He told me that he could modify the cabinet by taking everything doors to a custom guy. I reminded him the cabinet had water damage on both the floor and the wall. It was a standard size 36 inch. I reminded him I sent pictures of the damage he said I didn't look at anything you sent. He then continued with a tape measure measuring my cabinet telling me it was a custom size of 34 3/4 inches. They sell the cabinets at ****** I already talked to the previous owner of my home that installed them and they are the standard size. I pointed of the damage to the wall of the cabinet and I again just wanted it replaced. I don't want any mold issues. He responded to me with your not one of those moms scared of mold are you? I let him know both my kids have autism and it is a concern. He said I should have a mold inspection on my house then. He then changed the subject back to the sink I said even if you tried to install it there will be an inch and a half gap next to it. He said he could feel it in with extra pieces wood pieces. I told him I don't want to see extra pieces of wood next to my $1300 sink. I asked fir the deposit back
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern Carolinas

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