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Find a Location

Steve Smallman Property Inspections, LLC has 1 locations, listed below.

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    Business ProfileforSteve Smallman Property Inspections, LLC

    Home Inspection
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/23/2017

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1002 Emerald Court, Knightdale, NC 27545-6367
    BBB File Opened:
    10/1/2008
    Years in Business:
    17
    Business Started:
    9/13/2006
    Business Incorporated:
    4/11/2007
    Accredited Since:
    11/23/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3 for this business, issued by North Carolina Home Inspector Licensure Board

    These agencies may include:

    North Carolina Home Inspector Licensure Board

    1202 Mail Service Ctr

    Raleigh NC 27699

    (919) 647-0029

    https://www.ncosfm.gov/licensing-cert/home-inspector-licensure-board-hilb

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Diane Lavery, Accountant
    Contact Information

    Principal

    • Mr. Stephen C. Smallman, Member Manager

    Customer Contact

    • Mr. Stephen C. Smallman, Member Manager
    Additional Contact Information

    Fax Numbers

    • (919) 640-8787
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a home inspector

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    On January 12th, 2023, this business was paid in person, by check, a total amount for a home inspection, part of which was $295 for a water sample test. During the inspection, which I personally attended, I asked about the water sample. The inspector told me that he doesn’t do it, and someone will come that same day. Over a week and a half later I asked about the water test results and I was told they “miscommunicated”, and it was never done. They said it would be done the following Monday, and results would be in Thursday. It is now Friday, and all I’ve been given was a ***** screenshot of a drop-off at ****** ******* that has not moved at all from the initial location. The business has not tried to fix this, or compensate for this. The purpose of the water test, was that it’s a 60 year old house, and my wife is 4 months pregnant, and the plumbing/drinking water quality was of utmost importance. We are now less than 2 weeks til closing and have no clue about the water because of Steve Smallman’s inability to provide us with something we paid for, and were promised.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    CARMELITA C

    5 stars

    06/30/2022

    Very thorough and professional. Would definitely recommend Steve Smallman for your inspections

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

    BBB reports on known marketplace practices.

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