Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          California Granite & Flooring Designs, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • California Granite & Flooring Designs, Inc.

              10013 Fayetteville Rd Fuquay Varina, NC 27526-8500

            • California Granite & Flooring Designs, Inc.

              8838 US Highway 70 W Ste 100 Clayton, NC 27520-4822

            • California Granite & Flooring Designs, Inc.

              2385 US Highway 70 W Goldsboro, NC 27530-9549

            Business ProfileforCalifornia Granite & Flooring Designs, Inc.

            Granite
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            California Granite & Flooring Designs, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • California Granite & Flooring Designs, Inc.

                10013 Fayetteville Rd Fuquay Varina, NC 27526-8500

              • California Granite & Flooring Designs, Inc.

                8838 US Highway 70 W Ste 100 Clayton, NC 27520-4822

              • California Granite & Flooring Designs, Inc.

                2385 US Highway 70 W Goldsboro, NC 27530-9549

              BBB File Opened:
              1/29/2007
              Years in Business:
              18
              Business Started:
              3/20/2006
              Business Incorporated:
              3/20/2006
              Type of Entity:
              Corporation
              Alternate Business Name
              • California Granite II
              Business Management
              • Mr. Amado C. Callejas, Vice President
              • Mr. Carlos Arizmendi, President
              Contact Information

              Principal

              • Mr. Carlos Arizmendi, President

              Customer Contact

              • Mr. Amado C. Callejas, Vice President
              • Mr. Carlos Arizmendi, President
              • April Cook, NC Accounting/Manager
              Additional Contact Information

              Fax Numbers

              • (919) 681-1009
                Primary Fax

              Phone Numbers

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/04/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              On 10/27/2021, California Granite installed granite in my kitchen and around my fireplace. Also the granite that they install does not cover underneath my counters. In addition they shorten my kitchen countertop by an inch and my fireplace slab is uneven. They company refused to make repairs to my fireplace and replace my counters and countertop.

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Janine G

              1 star

              04/11/2022

              Horrible service and horrible installation. We went to California Granite in October 2021 for new countertops. In the beginning, the process was seamless. They installed the new countertops at the end of October 2021. A week after the installation, I noticed a slight crack in the edge of the countertop. We did not contact them since we were going on vacation, the holidays were approaching, and then COVID affected my family. In February, the crack became larger. We contacted the company, and they attempted to fix it by epoxy the damage stating it was because we already had our backsplash installed. They completed the epoxy, but that made the crack more visible. We went back to the company to explain that we did not like how they fixed it. The representative discussed with the manager and agreed to replace the countertop. However, they did not have the same countertop in stock, and we had to pick another type - our choices were between two countertops; that is all they would allow us as far as choices. We agreed on the countertop, and they installed the new countertop on April 4, 2022. While the contractors were still at my house, my husband noticed that the three holes for the faucet, drinking fountain, and soap dispenser were too close together. The contractor specifically asked us if the holes would remain the same as the original, to which I responded yes. However, the holes were drilled 6 inches apart instead of 8 inches from the original countertop. Additionally, when they replaced the countertops, they also replaced the sink. They replaced the wrong sink, and we had to reconfigure the plumbing to fit the new sink. As a result, we have two epoxy-filled holes, and the new countertops are worthless. I contacted the company for some type of resolution. They agreed to a reimbursement of 500, however, for the inconvenience and damage, I suggested half of the price. They will not reimburse at all.

              Local BBB

              BBB of Eastern Carolinas

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.