Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Concept 8, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Concept 8, LLC

              307 S Salem St STE 200 Apex, NC 27502-1845

              BBB Accredited Business

            • Concept 8, LLC

              111 Salem Towne Ct Apex, NC 27502-2311

              BBB Accredited Business

            Business ProfileConcept 8, LLC

            General Contractor
            Multi Location Business
            BBB accredited business

            Contact Information

            307 S Salem St STE 200

            Apex, NC 27502-1845

            Get Directions
            Visit Website
            (919) 883-4941

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.8/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/26/2015

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Concept8, LLC specializes in custom Design-Build projects.

            Products & Services

            Custom home builder & renovating

            Business Details

            This is a multi-location business.

            Find a Location

            Concept 8, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Concept 8, LLC

                307 S Salem St STE 200 Apex, NC 27502-1845

                BBB Accredited Business

              • Concept 8, LLC

                111 Salem Towne Ct Apex, NC 27502-2311

                BBB Accredited Business
              Location of This Business
              307 S Salem St STE 200, Apex, NC 27502-1845
              BBB File Opened:
              2/18/2015
              Years in Business:
              11
              Business Started:
              9/1/2012
              Business Incorporated:
              9/28/2012
              Accredited Since:
              2/26/2015
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 72675 for this business, issued by North Carolina Licensing Board of General Contractors

              These agencies may include:

              North Carolina Licensing Board of General Contractors

              5400 Creedmoor Rd

              Raleigh NC 27612

              (919) 571-4183

              http://www.nclbgc.org

              Type of Entity:
              Limited Liability Company (LLC)
              Contact Information

              Principal

              • Ms. Amanda Mix, Office Manager

              Customer Contact

              • Mr. Shawn Donovan, Managing Member
              • Ms. Amanda Mix, Office Manager
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hire a reliable and trustworthy contractor

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              5 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              James S

              03/20/2023

              Concept 8 is one of the worst builders I have ever interacted with. My father-in law builds houses and I have multiple family members in construction. First off, they build very very cheap houses and townhomes. Second, they do not keep their word on their warranties. They do not honor their word and come back and try to fix things. We bought a brand new townhome from them and within a year we had to replace parts for the AC, the shower was never caulked, had a leak in plumbing, had to replace certain parts of the flooring, the list goes on and on. For a first time home buyer we are extremely disappointed and recommend everyone stay away from using Concept 8. I would give 0 stars if I could.
              Read 4 More Customer Reviews

              Local BBB

              BBB of Eastern Carolinas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.