BBB Accredited Business Profile

Confero, Inc.

Confero, Inc.

(919) 469-5200

Confero, Inc.

32 years in business
535 Keisler Dr Ste 204
Cary, NC 27518-9308
Fax Numbers
  • (919) 380-7136
Additional Phone Numbers
  • (800) 447-3947
  • (800) 326-3880
BBB File Opened: 11/01/1993
Business Started: 10/01/1985
Business Incorporated: 09/10/1986 in NC
Type of Entity
Contact Information
  • Principal: Ms. Elaine Buxton, President
Business Category
  • Comparative Shopping Service
  • Advertising Agencies
  • Market Survey

Products & Services
Confero, Inc. provides customer experience research services to leading national brands, multi-unit and independent growth companies. Customized solutions measure, monitor and report on front line performance and customer satisfaction so clients get the business intelligence needed to grow sales, build brand loyalty and increase bottom line results. Services include onsite mystery shopping, competitive studies, recorded telephone mystery shops, voice of the customer (IVR) surveys, web surveys, compliance audits and on the spot rewards.
Service Area
United States, Canada, Mexico, South America
Number of Employees: 
BBB accredited business



Let's socialize:

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Confero, Inc.

Confero, Inc.


Customer Review Rating:

This business has no complaints filed

Composite Score: